From emergency mitigation to final repairs, American Response Team provides reliable, comprehensive restoration services you can count on. Our licensed, insured, and highly rated crews handle every phase of recovery — emergency extraction and containment, professional drying and cleaning, hazardous-material remediation, and full reconstruction — to return your property to a safe, pre-loss condition.
150+ Reviews
190+ Reviews
Rated by BBB
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn’t hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have “peace of mind.” Thank you, American Response Team.
Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did!
July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work.
Emergency Restoration Vista CA means having a team you can trust when things go wrong. We’ve helped hundreds of Vista homeowners recover from water leaks, burst pipes, house fires, sewage backups, and mold growth. Our team knows how scary these emergencies can be. That’s why we arrive fast, work quickly, and keep you informed every step of the way.
We’re not just another restoration company. We’re your neighbors in San Diego County. We understand Vista’s unique needs, from older homes near Downtown Vista to newer properties in Shadowridge. Our Emergency Restoration Vista CA experts are trained, certified, and ready to help you get your life back to normal.
When you call for Emergency Restoration Vista CA services, time matters. Water spreads quickly. Smoke damage gets worse every hour. Mold starts growing in just 24-48 hours. That’s why we promise quick response times. We’re usually at your Vista home within 60 minutes of your call.
Dealing with insurance companies can be confusing. We make it simple. Our team is approved by Contractor Connection and trained in Xactimate billing. This means we speak the same language as your insurance company. We’ll help you understand your coverage, document everything properly, and fight to get you the money you deserve for Emergency Restoration Vista CA services.
Our technicians hold IICRC certifications including WRT (Water Restoration Technician), AMRT (Applied Microbial Remediation Technician), and FSRT (Fire and Smoke Restoration Technician). We also maintain BBB A+ Accreditation and HomeAdvisor Elite Service status. When you hire us for Emergency Restoration Vista CA work, you’re getting the best in the business.
From the first emergency call to the final coat of paint, we handle everything. You won’t need to hire five different companies. Our Emergency Restoration Vista CA team does it all: water extraction, structural drying, mold removal, fire damage cleanup, smoke odor removal, sewage cleanup, reconstruction, and more.
We proudly provide complete restoration solutions throughout Vista, including neighborhoods near the Wave Waterpark, Rancho Buena Vista Adobe, and Buena Creek. Here are all the services we offer:
Each service includes thorough inspection, professional cleanup, and restoration to pre-damage condition. Our Emergency Restoration Vista CA team uses the latest equipment and proven methods to get your home back to normal fast.
Vista's older homes often have aging plumbing systems. When pipes burst, water can flood your home in minutes. Our Emergency Restoration Vista CA team responds immediately to extract water, dry everything out, and prevent mold growth. We use industrial pumps, dehumidifiers, and air movers to get the job done right.
Heavy rains can cause roof leaks, especially in Vista's older neighborhoods. Water seeping through your ceiling damages insulation, drywall, and wood framing. We find the source of the leak, dry out all affected areas, and coordinate repairs. Our Emergency Restoration Vista CA services include working with roofing contractors to fix the problem permanently.
Fire is devastating. Even small kitchen fires create smoke damage throughout your home. Our team handles fire cleanup from start to finish. We remove soot, eliminate smoke odors, clean all surfaces, and rebuild damaged structures. Emergency Restoration Vista CA means getting your home livable again after fire strikes.
Sewage backups are disgusting and dangerous. Raw sewage contains bacteria and viruses that make people sick. Our Emergency Restoration Vista CA experts wear protective gear, safely remove all contaminated materials, disinfect everything, and restore your property. We follow strict safety protocols to protect you and your family.
Vista's climate can create perfect conditions for mold. High humidity, water leaks, and poor ventilation all contribute to mold problems. If you see black spots on walls, smell musty odors, or experience allergy symptoms at home, call us. Our Emergency Restoration Vista CA team provides thorough mold inspection and safe removal.
Our Emergency Restoration Vista CA team serves all Vista neighborhoods and nearby communities, including:
Many Vista homeowners worry about costs. The good news? Most homeowner insurance policies cover Emergency Restoration Vista CA services when damage happens suddenly. Here’s what typically gets covered:
Usually Covered:
Usually Not Covered:
We help you navigate these rules. Our Emergency Restoration Vista CA team knows insurance policies inside and out. We’ll review your coverage, document everything properly, and help you get the maximum payout.
Want to learn more? Read our guide on average insurance payouts for water damage in California.
Vista has diverse housing stock. Older homes built in the 1960s and 1970s mix with newer construction. Each type has different Emergency Restoration Vista CA needs:
Older Vista Homes:
Newer Vista Properties:
Our Emergency Restoration Vista CA team understands these differences. We adjust our approach based on your specific property type.
American Response Team – Vista Location
Address:
640 E Vista Way, Suite D
Vista, CA 92084
United States
Phone: (858) 750-5923
Hours: Open 24 hours, 7 days a week (including holidays)
Services: Water damage, fire damage, mold remediation, flood restoration, sewage cleanup, biohazard cleanup, emergency reconstruction, and leak detection.
Don’t wait when disaster strikes your Vista home. The longer you wait, the worse damage gets and the more it costs to fix. Our Emergency Restoration Vista CA team is standing by right now, ready to help you.
Call (858) 750-5923 now for immediate Emergency Restoration Vista CA help!
You can also contact us online
When disaster strikes your home or business, you need more than just a cleanup crew. You need a team who knows the stakes, the standards, and how to get your life back to normal fast.
Disasters don't wait for business hours. That's why our Emergency Restoration Vista team is ready to respond any time, day or night. When you call +1 858-750-5923, you'll reach a real person who can dispatch our crew immediately.
We're not just another restoration company. We're your neighbors. Our team understands the specific challenges of Vista properties, from oceanfront homes near Windansea Beach to historic buildings in the Village. We know how salt air affects materials and how to protect your property from future damage.
Every minute counts during an emergency. Because we're based in Vista, we can reach most properties in the 92037 area within 30 minutes. Quick response means less damage, lower repair costs, and faster recovery.
Dealing with insurance companies can be stressful. We work directly with your insurance provider to handle claims, documentation, and billing. This means less paperwork for you and faster approval for the restoration work your property needs.
We bill directly to insurance
Need help understanding your policy? We’ll walk you through it.
Usually within 60 minutes for true emergencies. We’re local to Vista and keep crews ready 24/7.
Yes! We work with all major insurance companies and bill them directly in most cases.
Not always. It depends on the damage type and extent. We’ll tell you honestly if staying is safe.
Simple jobs take 3-5 days. Major reconstruction can take several weeks. We’ll give you a timeline after inspection.
Often yes! We clean and restore contents whenever possible. Items we can’t save get documented for insurance.
Absolutely. We complete all repairs including drywall, flooring, painting, and more. You get one team for everything.
Call anyway! We offer true 24/7 Emergency Restoration Vista CA service every day of the year.