SAN DIEGO COUNTY RESTORATION SPECIALISTS

  The real deal. American Response Team came through for us big time. Damage from a water leak was extensive. It forced them to rip apart a large portion of our... read more downstairs closet, walls, and garage wall to include shelving and custom cabinets in the garage. Arturo and Luis coordinated everything perfectly. True professionals! We had the mitigation team come through, do the demo, seal off the area, and then they rebuilt and painted everything back to and even better than its original condition. It was a big rebuild and these guys handled everything from the mitigation, demolition, and rebuild. You will be in good hands with American Response Team.

  Kuddos to Felipe Gaypsso for being so efficient , knowledgeable and personable! We highly  recommend him!   He came to our house in a speedy response and gave us perfect... read more service.

Thank you
Felipe

  This is an awesome company!  Jonathan came out to help us with a problem in a bathroom.  He came the morning after we called and was very honest about the... read more assessment and price.  Excellent service.  I'd recommend them highly!  Some companies take advantage of customers in need but not this business.  5 stars from us!

  The American Response Team was quick to respond and very thorough in their assessment of the damage and completing the required mitigation. Erik and his team were also courteous and... read more worked diligently to complete the job in a timely manner.

  This year unfortunately I had experienced 2 water damage losses and 1 fire damage loss to my rental condos.  Fortunately, on all 3 incidents I used American Response for their... read more remediation/ mitigation services.  Both Felipe and Erik were outstanding to work with.  They managed all the coordination with asbestos testing, mitigation, insurance claims submission and communicating with adjusters, plumbing etc.... and continuously gave updates to the work being done and completed.  Not all companies handle and specialize in fire mitigation so it was very helpful to have them help me navigate through all the items and damages that occur with a fire to work with my insurance company and with them help me through with the claims review and estimate process.  I was very pleased with their professionalism and their services.   The owner Will, also was on site with the fire loss and available to assist with all questions I had as the insured and also was on site when the field insurance adjuster was evaluating the loss.  John the estimator was also very helpful and attentive to addressing all the questions on the line item estimates for services rendered.  Overall this is a great company to work with when you have unfortunate events like this that occur with your property.  They make the event much more manageable and minimize barriers for the owner.  I highly recommend this company!

  Again, American Response for another toilet overflow. I used them again and Felipe, the  foreman for removal did a fantastic job. Im in the middle of a lot of life... read more situations and this was just another thing added on. He was compassionate and really made a huge difference in how he made sure to cause me less stress. He truly is a great guy. I have texted him early in the morning and in evenings thinking he can get back to me during normal hours but he always texts back, which made me feel bad. Will, his boss is lucky to have Felipe on his team. Will, also, is a good guy that tries to help me out. Edrianne, the office lady, also is great. The whole team and their customer service deserves an A+++. I truly and highly recommend American Response. I have full confidence and trust in them. 🙂

  We had an amazing experience with American Response Team! When we had a major mold issue in our house, and were overwhelmed by all the things needed, this company saved... read more us. Everyone we have spoken to in this company were professional and knowledgable. They helped us to save time and money on fixing our house. They also provided great referrals. I recommend them to everyone!

  Felipe was awesome in taking care of a flood in the wall in my bathroom!
Took care of it immediately on a Sunday!
Very patient and thorough. Walked me through... read more the process and was very reassuring. Great communication.
I highly recommend this company and Felipe!

  The plumber we called for our leaking shower, referred us to American Response Team. A special shout-out to Manny G. for his quick response to our residence. He diagnosed our... read more problem and took the necessary steps in keeping our leaking shower from getting any worse. Installed the equipment to expedite the drying of the walls, ceiling, and floor tiles. After a few days the equipment was removed and areas were deemed dry.  Now are waiting for the next step of filling in the cutout part of the ceiling and wall. Luis will be handling the process this week. Great job so far!

  Awesome guys. Had a pipe break under my slab, came out in the middle of the night to diagnose the problem and setup mitigation equipment. Very flexible, knowledgeable and professional.... read more Very highly recommend.

  The company American Response team was been great.  The lead technician Jonathan Trybula was couteous, professional,  friendly and very prompt (he always came in the hour window he gave, usually... read more exactly on the hour).  The other staff did great work and work was very well orchestrated.   I highly recommend the American Response Team!

  Experiencing a fire in your home is undoubtedly one of the most devastating events one can go through. Personally, I had never encountered such a situation before, but American Response... read more proved to be an exceptional support system. The morning after the fire, their team promptly arrived on-site and guided me through the entire process. Jonathan, from the Demo Team, deserves special recognition for his outstanding patience and attentiveness. He consistently took my calls and patiently explained everything, even when I needed clarification multiple times. It gave me immense reassurance knowing that my home was in capable hands. The professionalism displayed by his team was truly commendable.

Additionally, Elena's exceptional handling of my belongings was truly remarkable. She treated them as if they were her own and made me feel incredibly comfortable, knowing that everything would be taken care of. Her professionalism and dedication were evident throughout the entire process.

In unfortunate circumstances where their services are required, I wholeheartedly recommend American Response. They possess the expertise, professionalism, and genuine care needed to guide you through the aftermath of a devastating event like a fire.

  They helped up with our upstairs master bathroom leak which ended up leaking into the laundry room below and involved our insurance company.  It took a long time (not their... read more fault as the bathtub was on back order) but the team was thoughtful and professional.  I have since referred this company to several people already and have gotten nothing but positive feedback so I can confidently say that they are a wonderful company.  Highly recommend.

  We always call American Response Team when we need help with water damages for our customers, they are responsive, professional and we know we can trust them to take care... read more of our customers.

  We had a leak issue behind our washer/dryer room into our downstairs bedroom.  Eric and his helper did a great job drying things out and preparing the rooms for further... read more mitigation efforts. It's the second time Eric has helped us with water damage. He does a great job, getting things done quickly and his explanations are spot on. We recommend him highly and thank him for his efforts on our behalf. If we need to, we won't hesitate to call on him and his company to help is out again.

  Erik responded the Saturday of Labor Day Weekend! He arrived promptly as the plumber was cleaning up. Erik clearly described the steps that would take place over the next few... read more days. He was professional, friendly and clearly answered all my questions. I felt confident Erik and his co-workers would restore my home to it's original form, and they did! I highly recommend Erik Anaya and the American Response Team!

  Great restoration business, went above and beyond to address the issue. From the owner to the field reps, all were friendly and customer oriented. They made sure the work was... read more completed to my satisfaction and it was evident their standards are set high for performance. Thank you for your help.

  Absolutely professional service , I called for an evaluation because I wasn't sure my damage was extensive enough for an insurance claim. They came out right way and identified damage... read more that I did not realize. They were honest , professional and had great communication . They made working my insurance an absolutely breeze. So happy I made that call. I also appreciate the professional work they did for us. Taking extra steps to keep the air clean in our home and not making a mess.