SAN DIEGO COUNTY RESTORATION SPECIALISTS

  Leak from our bathroom which leaked into our master bed floor. Very quick response with water mitigation. Suli is the best! He helped with submitting claim with insurance and continually... read more checked in with us throughout the whole process until his job was done.

  Erik and his remediation team provided excellent service fron Day 1. They kept in communication with me on there arrival status and showed up on time when they committed to... read more a time block which alot of the service industry fails to do after overbooking themselves. They were polite and treated our home like it was their own. His team also worked hard to quickly mitigate the damage and ask for permission before beginning any work that might be out of scope.

I am currently dealing with the American Response Rebuild team lead by Luis and i am sure they will be just as fantastic as Erik and his team. American Response should be your go to place for Water Remediation and Reconstruction.

  I've used these guys twice in a month for two different unrelated instances. Both times I got 5 star service. Erik really stood out as a professional. He walked me... read more through the process, knew the questions my insurance would ask and understood the challenge of managing the instances from a father's perspective.

Incredible how unique and personable the service was

  I am very pleased with the services we received from American Response Team. They were the only company  with emergency services offerings, that sent someone to assess our emergency, after... read more I had contacted several companies on a weekend. Ulices Soto showed up the same day I called and was absolutely wonderful in helping to clearly explain the issue and what their response would be. He and his team were very professional and respectful of our home throughout the entire process. I appreciate the open lines of communication and being kept in the loop of what to expect next. We had a terrific experience with Ulices guiding the way.

  Charles at American Response was a Godsend. My upstairs bathroom sink pipe was damaged and water dripped down to my kitchen downstairs and it was a complete nightmare. I was... read more referred to American Response by my plumber and boy am I glad he referred them to me! The people that my insurance company had come out to assess the situation couldn't even find out what was going on with the house and didn't even detect the wetness with their device where Charles's device found it right away. So naturally I told the insurance company I'd go with American Response and from then on everything was unbelievably smooth. Charles and his team got to work and set up everything needed for the drying process to start and walked me through each step of everything he was doing and was upfront and honest about it. Charles literally came  by every single day for nearly two weeks to check the wetness level so he could report it to my insurance company and was always on time. His portion of the job is now done and someone else at American Response will be doing the rebuild this week and I have full trust it will go as smoothly as it did with mitigation. Water damage is always a nightmare, but at least having someone you trust and feel at ease with to work on it makes it so much better. I'll post on how the rebuild went once it's done. Thank you American Response!

  Erik was a lifesaver, walking me though the steps for getting my leak fixed, and drywall damage repaired.  He communicated with my insurance and other parties involved, streamlining a very... read more confusing process.  Thanks Erik A!

  We were served by Ulices Soto for help with a leak in the kitchen. He was a really great help, super professional and worked quickly to get things done. He... read more was also very friendly and easy to work with. 10/10 would recommend him to other people.

  We discovered water damage under our sink with possible mold. ART was great with a fast response . Highly recommend this company to any homeowner. But who really made this... read more successful was Suli and his partner Ulices. Both were extremely professional when it came to home visits. I highly recommend Suli you can tell he truly cares and treats this company as his own.

  American Response Team specially Flipe did a great job handling the recent water damage that I experienced in my master bathroom. This was the second time that they did a... read more great job for me. I definitely use their services in the future and recommend them to others. Their response to my call was very fast. Flipe was very organized and worked very cleanly in the area of impacted by the water damage.

  We woke up and found water under our sink. We called All American Plumbing and they sent out a plumber to find our leak. As he was checking around our... read more sink, he noticed that there might be some water damage and referred us to American Response Team so that they could come assess the situation.

ART sent out Erik and we are really glad to have worked with him! Throughout the whole mitigation process, Erik was very professional and responsive. He came out to our house the same day the plumber contacted them and then worked quickly to dry our kitchen and remove the damaged cabinets and drywall.  My husband and I had a bunch of questions and Erik patiently answered all of them. We also appreciated how he stepped us through every step of the process, showed up to our house when the insurance adjuster was there to answer any questions and helped us communicate with our insurance company. Thanks Erik!

I highly recommend you call ART if you need any mitigation work done.

  We have a plumbing leak and had American Response Team come out. Suli Suleiman was the tech who came out and we were blown away at how professional and nice... read more he was. He wore boot covers so he wouldn't damage our carpet and he was very thorough and honest. I would recommend this company to everyone. They will take great care of you.

  My kitchen floor recently flooded. Manny from American Response Team showed up immediately the night it flooded. He contained the area, called insurance for me to explain what happened, answered... read more all my questions quickly, etc. He has been my anchor since this whole ordeal took place. I would not have made it without him and his whole team.

  We had flood damage to the back of our house from all rains this winter. The water soaked through to the inside of a back bedroom.  We called in American... read more Response Team to help us with removing drywall, wet insulation, wet carpet padding, dehumidifier and scrubber to name a few things.  We have enjoyed working with Cameron.  He is very friendly and hardworking.  He worked well with our insurance guy.  We are only half way through our repair project but we would definitely recommend this company.

  As an owner of a local plumbing company, it is important to have a restoration company you can depend on as a first responder to floods!
We have used them... read more many times now & they have proven to be dependable time & time again.
We look forward to continuing using you guys in the future!
Thanks again will & team!

  We just completed abatement for a slab leak in our home.  Our plumbers connected us with ART, and I am so grateful that they did!  Erik Anaya was our lead... read more technician, and he did a fantastic job helping us make a very stressful situation manageable.  Erik arrived within an hour of our initial phone call.  His first step was to patiently explain the pros and cons of filing an insurance claim, and he helped us to understand the full process -- from abatement to plumbing repair to reconstruction -- before any work was started.  We appreciate his transparency, his efficiency and professionalism, and his willing to work directly with our plumber to coordinate the repair effort.  Thank you Erik!

The reconstruction work will begin after the plumbing has been repaired next week, and I am very glad that we will be working with ART.

  We could hear water running in the walls when we weren't using any of our appliances. Fearing the worst, I filled some jugs with drinking water and shut off our... read more water main, then looked on Yelp and found American Response Team who had great reviews and would come out to do a free assessment. Eric came out same day very quickly and was easy to schedule with. He took a few minutes to assess the leak's behavior from my vantage point and was very patient as I moved things around for areas to become accessible. Ultimately he asked to take a look at the crawl space, which was spot on - leak was under the house. We had shut off the water for a few days and were only turning it on for tests so damage was not too heavy. Regardless, Eric wrote up a proposal, and even called several local plumbers until he found one who had space in his schedule for same day to come out and fix the pinhole leak. Plumber from Brian and Sons came out later and replaced the broken part of the pipe and quoted us what a full pipe replacement would take.

Ultimately, even though everyone involved did an AWESOME job, we didn't have it in our budget to have everything done through the vendors, so we did remediation ourselves. Eric had even told me this was one way to do it and some of the things I would need to watch out for (e.g. mold on the insulation)

When we have an issue which is totally out of our control, we will be sure to contact American Response Team. Thank you Eric and team!!

  Ulices and his team were referred from Home Leak & Drain Construction, Inc. ART immediately came out and started to assess the damage and helped get this matter resolved. ART... read more was fast and prompt. ART displayed professionalism, dedication, urgency, and empathy. ART delivered exceptional customer service.

  American Response was recommended to me by my plumber.  I had a slab leak in my living room and they worked well with my plumber to mitigate the damage.  Manny... read more was very polite and respectful and seems to love his job.  He came back a few days in a row to see how things were drying and if anything further was needed.
After a week or so of tearing down and drying things out, Luis and his team worked to put my house back together.  They packed out my 2 affected rooms led by Elena.  She and her team were respectful of my belongings including my piano and even took pictures before moving things out of my house, so that they could put them back in the correct place.  I can't mention everyone that was involved in the process because there are too many but even the owner called me to see how things were going with my job.
Some things are difficult right now (i.e., getting materials, paint and workers) but they did a great job in a reasonable amount of time.
I would definitely give them a call if I needed them again (which I hope I don't!)

  On Mon. our downstairs toilet overflowed. Tues. morning DH told our son who's moved back for a few months to shower upstairs, at which point raw sewage from the street... read more over flowed from the toilet and tub. He called to tell me a plumber was on his way over. Came home early to find not one but two plumbers and the American Response Team. Not a good sign. After the plumbers cleared the line, American Response kicked in. Erik Anaya, the lead tech. immediately decontaminated the bathroom and adjacent bedroom, disposed of the carpet, any clothing in contact with the sewage, packed up and moved the entire bedroom and explained the step by step process we were in for. Wed., drywall down, fans up.... ART and Erik Anaya are the go to's.

  We had a plumbing leak at my house last weekend and American Response Team was referred to me by the emergency plumber. Charles from ART was at our home within... read more about 2 hours to investigate the problem and set up drying equipment. He explained everything that he was doing and gave me opportunities to ask as many questions as I had. He's also helped us navigate the insurance claim process, which I found pretty overwhelming and would have struggled with if I had to do it alone. Luis and Elena have also been over to take measurements and make estimates for the repair work. They've been equally as courteous and helpful. I'm so glad we are using American Response Team for this incident. I've never had a plumbing leak before but I can't imagine many contractors giving this level of customer service.