SAN DIEGO COUNTY RESTORATION SPECIALISTS

  Our kitchen sink sprayed water underneath due to a worn out valve and leak water down the floor, called 2 company but no response until I called American response team... read more and responded right away , in an hour they had all the equipment in placed to dry the area. Plumber came and fixed the problem.

  Manny helped address our water leak within the hour and took care of the mitigation while we left for vacation. very responsive and easy to work with. highly recommended

  Erik was very professional and knowledgeable..he hired a professional to move my personal stuff. Always on time and his crew was professional got the job done right alway

  Ulices and his team were referred from Home Leak & Drain Construction, Inc. ART immediately came out and started to assess the damage and helped get this matter resolved. ART... read more was fast and prompt. ART displayed professionalism, dedication, urgency, and empathy. ART delivered exceptional customer service.

  Right before we placed our house on the market, we had mold as a result of plumbing issue between kitchen drywall and stucco. American Response Team was suggested by Plumber... read more Bob to us. Will assured that insurance aspect would be taken care by his team. Eric and team started working on the mold remediation immediately. He kept us informed on the process and completed the work on time. As the kitchen cabinets have to be removed, Luis stepped in for restoration. He was instrumental in providing estimate and getting the insurance approval. As we were getting close to placing the house on the market, Will stepped in after understanding the urgency, to get cabinet repair person, Benjamin, start working on it immediately. It was a great team work by everyone on American Response Team to get the complete work done in 15 days. I would definitely recommend American Response Team, if you ever need such a service.

  We woke up and found water under our sink. We called All American Plumbing and they sent out a plumber to find our leak. As he was checking around our... read more sink, he noticed that there might be some water damage and referred us to American Response Team so that they could come assess the situation.

ART sent out Erik and we are really glad to have worked with him! Throughout the whole mitigation process, Erik was very professional and responsive. He came out to our house the same day the plumber contacted them and then worked quickly to dry our kitchen and remove the damaged cabinets and drywall.  My husband and I had a bunch of questions and Erik patiently answered all of them. We also appreciated how he stepped us through every step of the process, showed up to our house when the insurance adjuster was there to answer any questions and helped us communicate with our insurance company. Thanks Erik!

I highly recommend you call ART if you need any mitigation work done.

  We were served by Ulices Soto for help with a leak in the kitchen. He was a really great help, super professional and worked quickly to get things done. He... read more was also very friendly and easy to work with. 10/10 would recommend him to other people.

  We had flood damage to the back of our house from all rains this winter. The water soaked through to the inside of a back bedroom.  We called in American... read more Response Team to help us with removing drywall, wet insulation, wet carpet padding, dehumidifier and scrubber to name a few things.  We have enjoyed working with Cameron.  He is very friendly and hardworking.  He worked well with our insurance guy.  We are only half way through our repair project but we would definitely recommend this company.

  We were referred to American Response team by our plumber after we had a bad leak in our bathroom. Sean came right away to assess the situation and calm our... read more nerves about next steps, and offered advice and started drying out the areas.

While I was working, Luis came to assess the job, and went over the process with my wife (while I was working). She liked him, and Luis sent over a proposal for doing a full remodel of the bathroom, along with more work to go alongside it. It was hard finding contractors to do an emergency rebuild during Covid- I was wary of using anyone but the contractor I normally work with (who was unavailable), but we decided to move forward with American Response Team.

Luis did an incredible job bringing in an awesome subcontractor (Monster Construction, who did a fantastic job) and made suggestions to ensure that we got the work done beyond what we needed. He also (thankfully) worked with our insurance adjuster, and helped explain the need for certain parts of the work to be covered by insurance- so thankful for that.

Thanks, Luis, for stepping up and going above and beyond and for helping solve all of the problems in a pretty stressful time, and huge thanks to Sean for being so fast and accurate in many of his assessments of the damage.

While I hope to never have to use American Response Team again (haha) I'm very glad we moved forward and worked with them. Thank you!

  Real pro's and great communication. Erik and his team did a great job of managing our water damage. I appreciate the extra care they took to wall off the area... read more keeping the debris out of our house they also use machines to filter the the air.

I appreciate them doing everything they promised. Working with them made it real easy to file a claim with my insurance company.

  After it was detected that we had a slab leak which apparently started in the kitchen the plumber we hired contacted American Response Team. That very same night and within... read more a very short time Manny started the process of mitigation. I can tell he was sincere with working with us and allayed our fears and anxiety especially we were novices on how to deal with this kind of situation that can be very stressful.Manny was there every step of the way since our kitchen, living room, family room and garage flooring and drywall were damaged by the burst of a single pipe in the kitchen.Manny immediately started the process of drying areas of concern, contacted personnel to assist with storing our personal items, minimize dust and debris by sealing off where needed,kept us informed of everyday activities till the drying process was over.Overall Manny and his team have been outstanding. I will not hesitate to recommend them to people I know who can be in the same predicament as ours. Thank you Manny and AMR.
Continue to be professional and efficient with what you do to help homeowners in situation like these.

  Amazing company!! I'm a general contractor and I refer Will and his team to all my customers for any of their mold or water damage needs. As a small business... read more owner I know how important it is to take care of your customers. Amercian Response Team goes above and beyond with all their customers. You can always count on them for a fair honest assessment of the damages to your property. I have referred about 15 customers to Amercian Response Team over the last two years and everyone of them has had nothing but good things to say about their experience with them. They even did a small mold remediation project at my personal house. If you're reading this trying to decide if you should use Amercian Response Team for your project, stop and call them right now! You won't be disappointed!

  American Response Team truly values their customers. I have worked with them for many years and there is always an emphasis placed on quality of service and customer satisfaction. Will... read more and his team have it figured out!

  I am very pleased with the services we received from American Response Team. They were the only company  with emergency services offerings, that sent someone to assess our emergency, after... read more I had contacted several companies on a weekend. Ulices Soto showed up the same day I called and was absolutely wonderful in helping to clearly explain the issue and what their response would be. He and his team were very professional and respectful of our home throughout the entire process. I appreciate the open lines of communication and being kept in the loop of what to expect next. We had a terrific experience with Ulices guiding the way.

  American Response Team was recommended to us by our plumber.  From day one Erik Anaya was friendly, professional, on time, explained everything throughly on what he was doing, and what... read more needed to be done.  He was also very helpful with working with our insurance company and never left without asking if I had any questions. I would highly recommend their services.

  I have had 3 floods. On my first flood I was panicked so I didn't spend a ton of time on Yelp checking out the reviews. That restoration company did... read more an "ok" job but not up to my expectations. So on my second flood I shut the main water off and "dove into" Yelp reviews. American Response had by far the best Yelp rating in all San Diego Counties, so I chose them. And boy am i glad I did my homework this time. Because they more than exceeded my expectations! And I am such a perfectionist I I'm virtually impossible to please. Both times A.R. came out immediately. And both  times they did a fantastic job with the water remediation and the re-build!! Luis did a tremendous job with all the paperwork my insurance company requires. He also coordinated all the subs (floor installers, drywall'ers, cabinet installers, painters, etc.) Their sub's are amazing "artists" which is obviously extremely important.
Another reason I went with American Response  was because I I wanted to support a family owned business rather than a "cold" national franchise. The owner Will H. is not only a great guy but he is very fair and a man of honor and integrity.
I can vouch that he stands behind his work. I have had many other service people that I've hired over the years who don't stand behind their work which leaves you with no recourse other than taking them to court. Rest assured that Will will do everything possible to make sure you are happy!
All these reasons are why I hired them again for this, my third flood. Again, I would almost guarantee no one is as impossible to please as I am, so please be confident that if you call American Response you can "rest easy" knowing they will not only do a fantastic job, but also know they've "got your back!"
Hoping that I don't have a forth flood but if I do I know exactly who I'll be calling!

  We had a leak in the kitchen which caused damage. We had to go through our homeowners insurance for repairs. Our adjuster Luis Paredes went above and beyond, we had... read more communication issues with our insurance and approving the repairs. He really fought for us and kept us informed. He was very professional, humble and caring. My family and I want to thank him for everything he did. American Response he is definitely a great asset to your company.

  Love this company!  Erik and his crew were more than fabulous!  Great communication, Courteous,
Knowledgeable, professional, and they wore masks!  I couldn't ask for better.  The work was done steadily... read more in a timely matter.  Erik gave me a courtesy call before he came out on an every day basis. I would recommend American Response Team to everyone I know!!!   Having a flood is so stressful and this amazing crew took away all my stress.  Thank you Erik and the crew that came and helped restore my house!!!

  I found American Response Team on yelp after I flooded my kitchen. Sean Meadows, the lead technician came out the same day & told us exactly what the next steps... read more would be! He was so honest, straightforward forward and helpful! Him and all the other workers at the company with have been amazing and went straight to work. They talk us through all the steps that will take place & are always so polite. It has been only a few days and everything is already demoed, repaired & dried out. Working in real estate, I will for sure be recommending American Response Team to any client or homeowner who may need help especially after a flood! I can't recommend them enough to any client who has never been in a situation such as a flooded kitchen and needs their hand held during the process! 10/10 🙂 Thank you again guys!

  My kitchen floor recently flooded. Manny from American Response Team showed up immediately the night it flooded. He contained the area, called insurance for me to explain what happened, answered... read more all my questions quickly, etc. He has been my anchor since this whole ordeal took place. I would not have made it without him and his whole team.