American Response Team
SAN DIEGO COUNTY RESTORATION SPECIALISTS
Water Damage Specialists - Mold Remediation Specialists - Fire Clean Up Specialists.
Serving San Diego County California
24/7 Immediate Response To The Entire
San Diego County Area
BBB A+ rated and HomeAdvisor award winning company
Since its inception, American Response Team has set the standard in water damage restoration. Our methods and processes for San Diego water damage cleanup exceed the industry standard. After a storm, a burst pipe, or other disasters that results in flooding, water damage is a very real possibility. The first thing you should do is call our professional water damage restoration team so that we can mitigate, prevent, or repair any damage. By using state-of-the-art equipment to ensure the best results for your home, we can handle the difficult water removal tasks quickly and efficiently. Seven days a week, 365 days a year, daytime or nighttime, our water damage San Diego team quickly responds so you can get your life back to normal.
COMPLETE RESTORATION & CLEANING SERVICES
Services To The Entire San Diego County Area
Our mission is to provide excellent service that aligns with our core values of integrity, reliability, rapid response, respect and professionalism to all people. Our goal is to continue to grow every day through hard work and dedication to all of our clients.
American Response Team
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American Response Team specializes in the restoration of damages caused by water, fire and mold. The firm is nationally certified and registered with the IICRC (Institute of Inspection, Cleaning, and Restoration.) All technicians are certified and registered with a minimal certification of a WRT (Water Restoration Technician) certification. The firm itself holds certifications in WRT, FSRT (Fire and Smoke Restoration Technician) and AMRT (Applied Microbial Remediation Technician.) Our company is licensed, bonded and insured.
CUSTOMER TESTIMONIALS
WHAT OUR CLIENTS ARE SAYING
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The company American Response team was been great. The lead technician Jonathan Trybula was couteous, professional, friendly and very prompt (he always came in the hour window he gave, usually... read more exactly on the hour). The other staff did great work and work was very well orchestrated. I highly recommend the American Response Team!
8/07/2023We had an amazing experience with American Response Team! When we had a major mold issue in our house, and were overwhelmed by all the things needed, this company saved... read more us. Everyone we have spoken to in this company were professional and knowledgable. They helped us to save time and money on fixing our house. They also provided great referrals. I recommend them to everyone!
2/27/2023Kuddos to Felipe Gaypsso for being so efficient , knowledgeable and personable! We highly recommend him! He came to our house in a speedy response and gave us perfect... read more service.
Thank you
Felipe
11/07/2022 -
This year unfortunately I had experienced 2 water damage losses and 1 fire damage loss to my rental condos. Fortunately, on all 3 incidents I used American Response for their... read more remediation/ mitigation services. Both Felipe and Erik were outstanding to work with. They managed all the coordination with asbestos testing, mitigation, insurance claims submission and communicating with adjusters, plumbing etc.... and continuously gave updates to the work being done and completed. Not all companies handle and specialize in fire mitigation so it was very helpful to have them help me navigate through all the items and damages that occur with a fire to work with my insurance company and with them help me through with the claims review and estimate process. I was very pleased with their professionalism and their services. The owner Will, also was on site with the fire loss and available to assist with all questions I had as the insured and also was on site when the field insurance adjuster was evaluating the loss. John the estimator was also very helpful and attentive to addressing all the questions on the line item estimates for services rendered. Overall this is a great company to work with when you have unfortunate events like this that occur with your property. They make the event much more manageable and minimize barriers for the owner. I highly recommend this company!
9/13/2022Erik responded the Saturday of Labor Day Weekend! He arrived promptly as the plumber was cleaning up. Erik clearly described the steps that would take place over the next few... read more days. He was professional, friendly and clearly answered all my questions. I felt confident Erik and his co-workers would restore my home to it's original form, and they did! I highly recommend Erik Anaya and the American Response Team!
9/09/2022Felipe was awesome in taking care of a flood in the wall in my bathroom!
Took care of it immediately on a Sunday!
Very patient and thorough. Walked me through... read more the process and was very reassuring. Great communication.
I highly recommend this company and Felipe!
10/27/2022 -
We had American Response Team out in 2023 to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I... read more was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored.
There was enough damage that we had to have a remediation crew out to demo some walls, cabinets, and flooring. Manny, David, and Jose were the best. They got everything done quickly and cleanly. They carefully removed damaged drywall and were able to save our backsplash and countertops by cutting out the cabinets from underneath them. Manny was super communicative and responsive. He always kept me in the loop and responded to all my questions. He made a stressful period much easier to go through.
Jennie and Edrianne kept us moving through the process as we got into reconstruction. John came out to do some scans and measurements, and was always friendly and polite. Luis and Arturo guided us through the reconstruction process. Arturo kept us in the loop as our drywall, flooring, plumbing, and cabinets were all restored back to the way they once had been. If you've got dogs, they'll love Arturo!
Many thanks to the whole team for getting our home back in order!
1/01/2024Absolutely professional service , I called for an evaluation because I wasn't sure my damage was extensive enough for an insurance claim. They came out right way and identified damage... read more that I did not realize. They were honest , professional and had great communication . They made working my insurance an absolutely breeze. So happy I made that call. I also appreciate the professional work they did for us. Taking extra steps to keep the air clean in our home and not making a mess.
9/08/2022We always call American Response Team when we need help with water damages for our customers, they are responsive, professional and we know we can trust them to take care... read more of our customers.
5/13/2023 -
Great restoration business, went above and beyond to address the issue. From the owner to the field reps, all were friendly and customer oriented. They made sure the work was... read more completed to my satisfaction and it was evident their standards are set high for performance. Thank you for your help.
10/08/2023Experiencing a fire in your home is undoubtedly one of the most devastating events one can go through. Personally, I had never encountered such a situation before, but American Response... read more proved to be an exceptional support system. The morning after the fire, their team promptly arrived on-site and guided me through the entire process. Jonathan, from the Demo Team, deserves special recognition for his outstanding patience and attentiveness. He consistently took my calls and patiently explained everything, even when I needed clarification multiple times. It gave me immense reassurance knowing that my home was in capable hands. The professionalism displayed by his team was truly commendable.
Additionally, Elena's exceptional handling of my belongings was truly remarkable. She treated them as if they were her own and made me feel incredibly comfortable, knowing that everything would be taken care of. Her professionalism and dedication were evident throughout the entire process.
In unfortunate circumstances where their services are required, I wholeheartedly recommend American Response. They possess the expertise, professionalism, and genuine care needed to guide you through the aftermath of a devastating event like a fire.
6/07/2023This is an awesome company! Jonathan came out to help us with a problem in a bathroom. He came the morning after we called and was very honest about the... read more assessment and price. Excellent service. I'd recommend them highly! Some companies take advantage of customers in need but not this business. 5 stars from us!
12/13/2022 -
The plumber we called for our leaking shower, referred us to American Response Team. A special shout-out to Manny G. for his quick response to our residence. He diagnosed our... read more problem and took the necessary steps in keeping our leaking shower from getting any worse. Installed the equipment to expedite the drying of the walls, ceiling, and floor tiles. After a few days the equipment was removed and areas were deemed dry. Now are waiting for the next step of filling in the cutout part of the ceiling and wall. Luis will be handling the process this week. Great job so far!
10/17/2022The real deal. American Response Team came through for us big time. Damage from a water leak was extensive. It forced them to rip apart a large portion of our... read more downstairs closet, walls, and garage wall to include shelving and custom cabinets in the garage. Arturo and Luis coordinated everything perfectly. True professionals! We had the mitigation team come through, do the demo, seal off the area, and then they rebuilt and painted everything back to and even better than its original condition. It was a big rebuild and these guys handled everything from the mitigation, demolition, and rebuild. You will be in good hands with American Response Team.
2/16/2023Again, American Response for another toilet overflow. I used them again and Felipe, the foreman for removal did a fantastic job. Im in the middle of a lot of life... read more situations and this was just another thing added on. He was compassionate and really made a huge difference in how he made sure to cause me less stress. He truly is a great guy. I have texted him early in the morning and in evenings thinking he can get back to me during normal hours but he always texts back, which made me feel bad. Will, his boss is lucky to have Felipe on his team. Will, also, is a good guy that tries to help me out. Edrianne, the office lady, also is great. The whole team and their customer service deserves an A+++. I truly and highly recommend American Response. I have full confidence and trust in them. 🙂
1/03/2023 -
Awesome guys. Had a pipe break under my slab, came out in the middle of the night to diagnose the problem and setup mitigation equipment. Very flexible, knowledgeable and professional.... read more Very highly recommend.
3/30/2023They helped up with our upstairs master bathroom leak which ended up leaking into the laundry room below and involved our insurance company. It took a long time (not their... read more fault as the bathtub was on back order) but the team was thoughtful and professional. I have since referred this company to several people already and have gotten nothing but positive feedback so I can confidently say that they are a wonderful company. Highly recommend.
10/28/2022I am super happy with the service from this company. My plumber recommended them and they did not disappoint. Both of my bathrooms had water damage and they did everything... read more possible to make things less stressful. Felipe was awesome. He was always on time and extremely pleasant to deal with. The whole team was great. I would highly recommend them.
11/16/2023 -
We were on vacation and came home to a broken pipe with water damage throughout our house. Our Plumber recommended American Response Team and they have been amazing. My first... read more contact was with Felipe who walked us through the entire process. He was very compassionate and took his time to make sure we understood what was happening. Jose G built the containment areas in the house, removed the wet walls, oven, refrigerator, etc. I was amazed at how clean the rest of the house was due to the containment areas. Jose A. came next and removed the hard wood floor, removed the tile and took down the containment area. I expected a huge mess and they did the exact opposite. The entire staff was hard working and very nice. I would 100% recommend this company to everyone.
8/25/2023
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I found American Response Team on yelp after I flooded my kitchen. Sean Meadows, the lead technician came out the same day & told us exactly what the next steps... read more would be! He was so honest, straightforward forward and helpful! Him and all the other workers at the company with have been amazing and went straight to work. They talk us through all the steps that will take place & are always so polite. It has been only a few days and everything is already demoed, repaired & dried out. Working in real estate, I will for sure be recommending American Response Team to any client or homeowner who may need help especially after a flood! I can't recommend them enough to any client who has never been in a situation such as a flooded kitchen and needs their hand held during the process! 10/10 🙂 Thank you again guys!
December 10, 2020I highly recommend American Response Team. Charles Zemke is the best in the industry! From beginning to end he has been amazingly helpful in answering all my questions.... read more He responds immediately to all my concerns, is very transparent in reference to all work performed, and professional with a great attitude! Him and his assistant Dave have been awesome to work with and got the job done swiftly! Thank you American Response Team/ Charles Zemke/ and Dave!
April 7, 2021American Response Team is awesome, especially Eric Anaya the lead technician. He explained the process of demo, mitigation and everything else in detail. He was responsive and reassuring. The entire... read more crew was responsive, polite and hardworking and professional.
May 4, 2021 -
I appreciate the quality of care that American Response Team used when helping us navigate the ins and outs of a water leak in our house. Erik was extremely... read more responsive, kind, understanding, and explained everything that they were going to do, what we would need to think about. He kept us totally in the loop on everything that was going on and did so with kindness and compassion. I felt completely reassured that my house was in good hands!! The removal team did a great job removing all the damaged materials and left everything as clean as could be! No dust, no debris, just a clean slate for the renovation team to come in and do their repairs. Thank you, ART, for taking such excellent care of our home!!!
March 22, 2021Recently, the bottom of one of our lower cabinets in the kitchen completely collapsed. As we were removing the items from the cabinet, we realized all of the wood was... read more soaking wet. We hired a plumber to do the leak detection, who then recommended we use American Response Team to get an estimate for mitigation. I agreed & within 5 minutes I received a call from ART’s team that same day. Their Sr. Field Rep, Charles Zemke, arrived (early, I should mention!), took the moisture readings, and spent a good amount of time explaining the process (this was the first time we’d ever dealt with something like this so it was great to get a detailed overview of the process). What I also greatly appreciated about ART was that they handle all of the communication with the insurance company and have a lot of experience doing so. The process moved FAST - after the initial appointment with Charles, the containment, dryers, and dehumidifiers were set up the next day (Saturday), and by Monday the demo started to remove the wet drywall and cabinets so the full drying could start. From that point forward, he pretty much came to check moisture levels almost everyday. Not only was the process fast but Charles was GREAT to work with - fantastic customer service, knowledgeable, professional and communicative. Thank you Charles & ART for all your assistance during what would have been an incredibly stressful time for us. I would highly recommend this company for your mitigation needs!
September 13, 2020
Partner Insurance Companies
We bill directly to insurance
Damage Repair & Cleanup, Water Removal Services.
We provide water damage services throughout San Diego CA, including 91911, 91914, 91915, 91932, 91942, 91945, 91950, 92014, 92025, 92027, 92029, 92037, 92064, 92065, 92067, 92071, 92075, 92101, 92102, 92103, 92104, 92105, 92106, 92107, 92108, 92109, 92110, 92111, 92113, 92114, 92115, 92116, 92117, 92118, 92119, 92120, 92121, 92122, 92123, 92124, 92126, 92127, 92128, 92129, 92130, 92131, 92132, 92134, 92135, 92139, 92140, 92145, 92147, 92154, 92173.