SAN DIEGO COUNTY RESTORATION SPECIALISTS

  Our kitchen sink sprayed water underneath due to a worn out valve and leak water down the floor, called 2 company but no response until I called American response team... read more and responded right away , in an hour they had all the equipment in placed to dry the area. Plumber came and fixed the problem.

  We were referred to American response and Erik came out to inspect and determine next steps. He was efficient and answered all my questions. I've never worked with such an... read more efficient and professional team. When your house is being torn apart and water damage is being taken care of, Erik and his team do a really good job of making it less stressful. 5 stars!

  We had a mainline sewer back up that caused damage in both our main house and guest house.  It's never anything you would choose to deal with, but if it... read more had to happen I would choose to use American Response team time and time again. They were extremely efficient, had innovative ways of handling the dry out, worked extremely well with us and our insurance company to make sure everything was covered, thoroughly removed damaged areas, did great clean up and also appropriately sealed off the space, walked me through the process and were very responsive.  I had concerns along the way about the water mitigation, restoration and insurance company, and Will talked me through everything. I felt like I had someone on my side when everyone else was just trying to take my money. I highly recommend them as a thorough, thoughtful and ethical company.

  American Response Team was recommended to us by our plumber.  From day one Erik Anaya was friendly, professional, on time, explained everything throughly on what he was doing, and what... read more needed to be done.  He was also very helpful with working with our insurance company and never left without asking if I had any questions. I would highly recommend their services.

  I am very pleased with the services we received from American Response Team. They were the only company  with emergency services offerings, that sent someone to assess our emergency, after... read more I had contacted several companies on a weekend. Ulices Soto showed up the same day I called and was absolutely wonderful in helping to clearly explain the issue and what their response would be. He and his team were very professional and respectful of our home throughout the entire process. I appreciate the open lines of communication and being kept in the loop of what to expect next. We had a terrific experience with Ulices guiding the way.

  Thank you Ulysis, for the mitigation at our home.  I was very happy with the work.  You always responded to my calls and kept me in the loop on the... read more process.  Thank you again and American Response Team for all you did for us.

  Erik responded to our water damage/mold situation very quickly and made us feel like we had the situation under control. He is very knowledgeable in the field, and you can... read more tell that he pays extremely close detail to his customers and their home. I would highly recommend American Response Team based on my experience with Erik.

  We were served by Ulices Soto for help with a leak in the kitchen. He was a really great help, super professional and worked quickly to get things done. He... read more was also very friendly and easy to work with. 10/10 would recommend him to other people.

  This company is easy to work with professional and honest and would recommend if your having water damage restoration.

  My water heater tank bursted and so the podium and the dry walls got so wet affecting the walls on my bathroom.. Omar the plumber who came to help me... read more (I also had a slab hot water leak before this problem occurred) suggested that I need to call for a mitigation company and he recommended American Response, Erik came that afternoon, it was indeed a fast and quick response..  He checked the damaged or affected area, explained what needs to be done and he acted on it right away.. he assured me not to worry, insurance will cover all expenses and even my electric bill that I can incur during this process .. if I have any questions that I can call or message him, and he'll come over to check from time to time, he'll call or text me before hand when he'll come over since I'm I may not be home or some where and he did .. Erik is very friendly, reliable and does his job well.. I do hope that there are more like him.. not rushing and do the job unsatisfactory... you can depend on Erik .. Kudos.. and more power to your company.. thank you

  Erik and his remediation team provided excellent service fron Day 1. They kept in communication with me on there arrival status and showed up on time when they committed to... read more a time block which alot of the service industry fails to do after overbooking themselves. They were polite and treated our home like it was their own. His team also worked hard to quickly mitigate the damage and ask for permission before beginning any work that might be out of scope.

I am currently dealing with the American Response Rebuild team lead by Luis and i am sure they will be just as fantastic as Erik and his team. American Response should be your go to place for Water Remediation and Reconstruction.

  I worked with Eric after we found a leak in our house. He was quick to respond and get work started. He explained all the details and was great to... read more work with! Highly recommend!

  I've used these guys twice in a month for two different unrelated instances. Both times I got 5 star service. Erik really stood out as a professional. He walked me... read more through the process, knew the questions my insurance would ask and understood the challenge of managing the instances from a father's perspective.

Incredible how unique and personable the service was

  We had a leak issue behind our washer/dryer room into our downstairs bedroom.  Eric and his helper did a great job drying things out and preparing the rooms for further... read more mitigation efforts. It's the second time Eric has helped us with water damage. He does a great job, getting things done quickly and his explanations are spot on. We recommend him highly and thank him for his efforts on our behalf. If we need to, we won't hesitate to call on him and his company to help is out again.

  Ulices and his team were referred from Home Leak & Drain Construction, Inc. ART immediately came out and started to assess the damage and helped get this matter resolved. ART... read more was fast and prompt. ART displayed professionalism, dedication, urgency, and empathy. ART delivered exceptional customer service.

  My mom had a plumbing emergency, so she reached out to her plumbers at All American Plumbing. They came out and assessed the situation & recommended American Response Team. Arturo... read more Meza & Felipe Gayosso came out and did an excellent job. They were fair, patient and on time. My mom says she highly recommends them. 5 Stars!

  Eric came out quickly and went through everything very thoroughly. He explained all of out options and even gave me us tips to save money. I wasn't expecting that so... read more this company exceeded my expectations. I highly recommend this company!

  We just completed abatement for a slab leak in our home.  Our plumbers connected us with ART, and I am so grateful that they did!  Erik Anaya was our lead... read more technician, and he did a fantastic job helping us make a very stressful situation manageable.  Erik arrived within an hour of our initial phone call.  His first step was to patiently explain the pros and cons of filing an insurance claim, and he helped us to understand the full process -- from abatement to plumbing repair to reconstruction -- before any work was started.  We appreciate his transparency, his efficiency and professionalism, and his willing to work directly with our plumber to coordinate the repair effort.  Thank you Erik!

The reconstruction work will begin after the plumbing has been repaired next week, and I am very glad that we will be working with ART.

  American Response was recommended to me by my plumber.  I had a slab leak in my living room and they worked well with my plumber to mitigate the damage.  Manny... read more was very polite and respectful and seems to love his job.  He came back a few days in a row to see how things were drying and if anything further was needed.
After a week or so of tearing down and drying things out, Luis and his team worked to put my house back together.  They packed out my 2 affected rooms led by Elena.  She and her team were respectful of my belongings including my piano and even took pictures before moving things out of my house, so that they could put them back in the correct place.  I can't mention everyone that was involved in the process because there are too many but even the owner called me to see how things were going with my job.
Some things are difficult right now (i.e., getting materials, paint and workers) but they did a great job in a reasonable amount of time.
I would definitely give them a call if I needed them again (which I hope I don't!)

  My kitchen floor recently flooded. Manny from American Response Team showed up immediately the night it flooded. He contained the area, called insurance for me to explain what happened, answered... read more all my questions quickly, etc. He has been my anchor since this whole ordeal took place. I would not have made it without him and his whole team.