We had American Response Team out in 2023 to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I... read more was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored.

There was enough damage that we had to have a remediation crew out to demo some walls, cabinets, and flooring. Manny, David, and Jose were the best. They got everything done quickly and cleanly. They carefully removed damaged drywall and were able to save our backsplash and countertops by cutting out the cabinets from underneath them. Manny was super communicative and responsive. He always kept me in the loop and responded to all my questions. He made a stressful period much easier to go through.

Jennie and Edrianne kept us moving through the process as we got into reconstruction. John came out to do some scans and measurements, and was always friendly and polite. Luis and Arturo guided us through the reconstruction process. Arturo kept us in the loop as our drywall, flooring, plumbing, and cabinets were all restored back to the way they once had been. If you've got dogs, they'll love Arturo!

Many thanks to the whole team for getting our home back in order!

  Again, American Response for another toilet overflow. I used them again and Felipe, the foreman for removal did a fantastic job. Im in the middle of a lot of... read more life situations and this was just another thing added on. He was compassionate and really made a huge difference in how he made sure to cause me less stress. He truly is a great guy. I have texted him early in the morning and in evenings thinking he can get back to me during normal hours but he always texts back, which made me feel bad. Will, his boss is lucky to have Felipe on his team. Will, also, is a good guy that tries to help me out. Edrianne, the office lady, also is great. The whole team and their customer service deserves an A+++. I truly and highly recommend American Response. I have full confidence and trust in them. 🙂

  We called around to a lot of different companies and got told "we don't do that". We had just about given up when we found 3 companies that said they... read more could do what we were looking for. Each company came out and provided us with an estimate but American Response Team was by far the most professional and the most responsive to questions while we were trying to decide. They provided us with a very clear estimate of the work and the prices were broken down so you knew exactly what you were paying for.
They were able to start the work within a few days and finished it within the estimated timeframe. While they were at our home they were all very polite and at the end of the day did a great job of leaving the area clean.
We did have some equipment left at our home for a few days to help dry stuff out and when we alerted them to a possible issue they responded and took care of it right away.
Would recommend them to anyone that needed their type of services.

  The company American Response team was been great. The lead technician Jonathan Trybula was couteous, professional, friendly and very prompt (he always came in the hour window he... read more gave, usually exactly on the hour). The other staff did great work and work was very well orchestrated. I highly recommend the American Response Team!

  Great restoration business, went above and beyond to address the issue. From the owner to the field reps, all were friendly and customer oriented. They made sure the work was... read more completed to my satisfaction and it was evident their standards are set high for performance. Thank you for your help.

  We always call American Response Team when we need help with water damages for our customers, they are responsive, professional and we know we can trust them to take care... read more of our customers.

  I wanted to update my review to also thank Arturo, Moises and their team. My bathroom renovation is complete, looks great, and I am very happy. Everyone did... read more a great job.

  Experiencing a fire in your home is undoubtedly one of the most devastating events one can go through. Personally, I had never encountered such a situation before, but American Response... read more proved to be an exceptional support system. The morning after the fire, their team promptly arrived on-site and guided me through the entire process. Jonathan, from the Demo Team, deserves special recognition for his outstanding patience and attentiveness. He consistently took my calls and patiently explained everything, even when I needed clarification multiple times. It gave me immense reassurance knowing that my home was in capable hands. The professionalism displayed by his team was truly commendable.

Additionally, Elena's exceptional handling of my belongings was truly remarkable. She treated them as if they were her own and made me feel incredibly comfortable, knowing that everything would be taken care of. Her professionalism and dedication were evident throughout the entire process.

In unfortunate circumstances where their services are required, I wholeheartedly recommend American Response. They possess the expertise, professionalism, and genuine care needed to guide you through the aftermath of a devastating event like a fire.

  American Response Team did a great job with the remediation process for my park model tiny home. I had water damage to the kitchen cabinets, drywall, subfloor and insulation due... read more to a pipe leak. Felipe was the lead on the job and always kept me informed about every step of the process. The whole team was very professional throughout. I would highly recommend them.

  The real deal. American Response Team came through for us big time. Damage from a water leak was extensive. It forced them to rip apart a large portion of our... read more downstairs closet, walls, and garage wall to include shelving and custom cabinets in the garage. Arturo and Luis coordinated everything perfectly. True professionals! We had the mitigation team come through, do the demo, seal off the area, and then they rebuilt and painted everything back to and even better than its original condition. It was a big rebuild and these guys handled everything from the mitigation, demolition, and rebuild. You will be in good hands with American Response Team.

  Five stars for Felipe from American Response Team! He was incredibly prompt, communicated effectively, and provided invaluable guidance throughout the entire restoration process after the historic flooding in San Diego.... read more Despite the long day, his dedication and professionalism were evident, and I'm grateful for his hard work in restoring my home. Highly recommended!

  Awesome guys. Had a pipe break under my slab, came out in the middle of the night to diagnose the problem and setup mitigation equipment. Very flexible, knowledgeable and professional.... read more Very highly recommend.

  They helped up with our upstairs master bathroom leak which ended up leaking into the laundry room below and involved our insurance company. It took a long time (not... read more their fault as the bathtub was on back order) but the team was thoughtful and professional. I have since referred this company to several people already and have gotten nothing but positive feedback so I can confidently say that they are a wonderful company. Highly recommend.

  This is an awesome company! Jonathan came out to help us with a problem in a bathroom. He came the morning after we called and was very honest... read more about the assessment and price. Excellent service. I'd recommend them highly! Some companies take advantage of customers in need but not this business. 5 stars from us!

  Kuddos to Felipe Gaypsso for being so efficient , knowledgeable and personable! We highly recommend him! He came to our house in a speedy response and gave... read more us perfect service.

Thank you
Felipe

  The team at American Response has been so helpful. Had a kitchen leak and they were out within a very short amount of time to start the drying process. Felipe... read more has been super helpful in walking me through the process and all next steps. The speed and thoroughness has been amazing and they think of every detail.

  We had an amazing experience with American Response Team! When we had a major mold issue in our house, and were overwhelmed by all the things needed, this company saved... read more us. Everyone we have spoken to in this company were professional and knowledgable. They helped us to save time and money on fixing our house. They also provided great referrals. I recommend them to everyone!

  I had water damage from the flood on 1/22/24. I called the next day and they quickly dispatched Felipe who assessed the extent of the damage. He provided a detailed... read more estimate which I thought was very reasonable. After agreeing to the work he immediately set up humidifiers and arranged for a team to do the abatement work. Through the entire process I found Felipe to be conscientious, professional and easy to contact . His team did excellent work in a very timely manner. Overall great customer service. I would highly recommend them to anyone in the same circumstances.

  Great company and great customer service. Definitely would recommend them to anyone who had a leak or mold and just needs some peace of mind. They're honest and upfront about... read more what needs to be done !