Carlsbad Water Damage Restoration







Carlsbad Water Damage Restoration Reviews
We’ve helped hundreds of San Diego residents recover from water damage, mold issues, and fire loss. Here’s what your neighbors are saying:
(375+ Google & Yelp Reviews)
EXCELLENT rating
Based on 179 reviewsTrustindex verifies that the original source of the review is Google. Amazing customer service. Demo and dryout process went smoothly. Jimmy, Tony & Julian did a fantastic job. There attention to detail was spot on. I will highly recommend American Response Team to friends and family if they're in need of water damage services. Job we'll done boys!!! Eric Young4. June, 2025Trustindex verifies that the original source of the review is Google. Christian, Moises and the rest of the crew are outstanding! Honest, efficient, and kind. They are excellent communicators and very trustworthy. They do great quality work and are quick to respond. Definitely highly recommended! Michael Chew13. May, 2025Trustindex verifies that the original source of the review is Google. We’ve had to call on American Response Team twice now—both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation—perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we’ve used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won’t need their services again anytime soon, it’s a relief to know that if I do, I’ll be in good hands. Highly recommend American Response Team for their integrity and customer service. Sam Spiegel16. April, 2025Trustindex verifies that the original source of the review is Google. American Response Team is fantastic! Their crew is fast, efficient, and gets the job done right the first time. I’ve been consistently impressed by their professionalism and attention to detail. I highly recommend them to anyone looking for a reliable team to take care of their property—you’re in great hands! Sandra Jacinto8. April, 2025Trustindex verifies that the original source of the review is Google. Honest and professional. Miho Gilles7. April, 2025Trustindex verifies that the original source of the review is Google. This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn't hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have "peace of mind." Thank you, American Response Team. Kenway Hoey31. March, 2025Trustindex verifies that the original source of the review is Google. Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did! Jessica Day14. March, 2025Trustindex verifies that the original source of the review is Google. American Response Team did a nice job with remediation and reconstruction of our kitchen when we had a flood. I especially appreciate Arturo Meza who answered his phone when I called, got back to me when he said he would, and did what he said he would do. That's hard to find anymore. Lisa Contreras24. February, 2025Trustindex verifies that the original source of the review is Google. Very professional, courteous, and great to work with. April Caires4. February, 2025Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT rating
Based on 198 reviews This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T.May 19, 2025 Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G.May 17, 2025 We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C.April 16, 2025 Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c.April 9, 2025 July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C.March 22, 2025 Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D.March 14, 2025 Jimmy was awesome. We weren't sure if we had a mold problem or not. He came out and didn't find any problems. He gave a few recommendations, but told us the truth. We don't need remediation. I really appreciate Jimmy's honesty and patience. Very informative. elizabeth l.February 20, 2025 Christian Carmona was fantastic. He was honest, straightforward, and didn't try to upsell me on unnecessary fixes. He gave me excellent advice and saved me money. Highly recommend him for his integrity and expertise. Xiang M.January 28, 2025 The team at American Response has been so helpful. Had a kitchen leak and they were out within a very short amount of time to start the drying process. Felipe has been super helpful in walking me through the process and all next steps. The speed and thoroughness has been amazing and they think of every detail. Bridget S.July 26, 2024Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Reach Out Today
Our Services Include:
Water damage
Flood Damage Restoration
Sewage Cleanup
Mold Remediation
Fire & Smoke Damage
Reconstruction
Living in Carlsbad by the coast comes with some special problems for homeowners
With all the humidity, salt in the air, and old plumbing, it’s easier for water damage to happen, like when a pipe bursts
Plus, we often have bad weather, like “El Niño” storms, that can cause even more damage to our homes.
In neighborhoods such as Olde Carlsbad and Aviara, it’s really important to act fast if there is water damage
Mold can start growing in walls, floors, or cabinets just a few hours after water gets in, so quick help is very important.
That’s why we are here for you 24 hours a day, 7 days a week
Our certified technicians have special drying tools and can help with insurance claims.
Whether you live in Carlsbad Village or a hillside home in Rancho Carrillo, American Response Team is ready to help.
We provide fast and reliable water damage restoration services in Carlsbad to keep your home and health safe.
Neighborhoods and ZIP Codes We Serve in Carlsbad

Our Carlsbad water damage restoration team covers all of North County’s coastal and inland neighborhoods, including:
La Costa (92009)
Olde Carlsbad (92008)
Aviara (92011)
Calavera Hills(92037)
Rancho Carrillo (92009)
Tamarack Beach area (92008)
Robertson Ranch (92010)
Explore local readiness resources here:
City of Carlsbad Emergency Hazards
What Is Carlsbad Water Damage Restoration?

Water damage restoration is the professional process of removing, drying, cleaning, and repairing areas affected by unwanted water in your home.
Our Carlsbad water damage restoration services go beyond simple cleanup. We assess hidden damage, prevent mold growth, and restore your home to its pre-loss condition as quickly as possible.
The Water Damage Restoration Process in a Nutshell:
Immediate water extraction and damage assessment
Use of industrial-grade air movers and dehumidifiers
Removal of damaged materials
Sanitization to prevent microbial growth
Full repair and reconstruction
Insurance documentation and claim management
When You Might Need Water Damage Restoration Services:
Wet or warped flooring
Water stains or bubbling paint on ceilings/walls
Musty odors
A recent flood, appliance leak, or plumbing burst
Mold growth within 24–72 hours of water exposure
Carlsbad Water Damage Restoration Insurance Claim Support
We work directly with your insurance carrier to streamline your claim.
From the moment we assess damage, our team uses Xactimate, the industry-standard software, to provide estimates your provider trusts.
Whether you’re working with State Farm, Farmers, or USAA, we’ll document the loss, communicate with your adjuster, and advocate for maximum coverage.
Our goal is simple: Get your home restored without the extra stress.
What To Do When You Need Carlsbad Water Damage Restoration

Time is critical. Here’s what you should do immediately:
1. Shut off the water source (if safe to do so)
This action is crucial in preventing further damage to your property and belongings.
However, it’s important to assess the situation carefully before taking this step.
Ensure that doing so won’t put you in harm’s way; for instance, if there are signs of electrical hazards or if the flooding is severe, it may be wise to prioritize your personal safety over shutting off the water.
2. Avoid electrical hazards
Water and electricity are a dangerous combination that can lead to severe injuries or even fatalities.
If water is pooling around electrical outlets, appliances, or wiring, it’s imperative to keep a safe distance.
Do not attempt to unplug any devices or switch off power sources if standing in water. Instead, prioritize your safety by evacuating the area and informing a professional who can handle the situation.
Remember, your well-being must always come first in scenarios involving potential electrical hazards.
3. Call a certified restoration team like American Response Team
Once you have ensured your safety and contained the immediate threat, the next step is to contact a professional restoration team.
Companies like American Response Team specialize in water damage restoration and possess the expertise, equipment, and certification needed to handle such emergencies effectively.
They can assess the situation thoroughly, provide necessary cleanup, and prevent further damage, ensuring your property is restored to its pre-damage condition.
4. Begin the insurance claim process
It’s essential to approach your insurance company promptly after dealing with water damage.
Initiating the claims process can seem daunting, but assistance is available to navigate the complexities involved.
Many restoration companies, including ours, offer support in filing claims, ensuring that you provide all required documentation and evidence to maximize your coverage.
Taking swift action in this regard can significantly alleviate the financial burden and expedite your recovery process.
When to Hire a Water Damage Restoration Company in Carlsbad

Water has soaked into walls, floors, or ceilings
When water intrudes into a building structure, it often seeps into various components such as walls, floors, and ceilings.
This saturation can lead to significant structural damage over time.
The presence of moisture not only compromises the integrity of materials but it also creates a conducive environment for the growth of harmful microorganisms.
In some cases, prolonged exposure to water can lead to warping, weakening, or even complete degradation of foundational elements, resulting in costly repairs and potential hazards for occupants.
Mold or mildew is visible or suspected
The appearance of mold or mildew is a clear indicator of excessive moisture in an environment.
Both mold and mildew are fungi that thrive in damp conditions, and their presence can pose serious health risks, including respiratory issues, allergic reactions, and other ailments, especially in individuals with weakened immune systems.
Recognizing these growths early on is crucial, as they can spread quickly if left untreated. It is essential to address the underlying moisture problem to effectively eliminate these fungi and restore a safe living environment.
The source is from sewage or gray water
Water damage originating from sewage or gray water poses unique challenges and hazards.
Sewage water contains harmful bacteria, viruses, and harmful contaminants that can lead to severe health risks if exposed.
Gray water, while less harmful than sewage, can still harbor pollutants and pathogens. Handling such water requires specialized cleaning and sanitization procedures to ensure safety and compliance with health regulations.
It is crucial to approach such situations with caution, as improper handling can exacerbate health risks and lead to further contamination of the living space.
More than one room is affected
When water damage affects multiple rooms within a property, it indicates a more extensive issue that may require more significant intervention.
This widespread impact can make the situation increasingly complicated, as it often suggests a systemic problem, such as a plumbing failure or a compromised roof.
The challenge here lies not only in addressing the visible damage but also in identifying and rectifying the root cause to prevent future occurrences.
Additionally, the presence of water across multiple areas can exacerbate the growth of mold and other fungi, increasing the urgency for effective remediation.
You plan to file an insurance claim
Deciding to file an insurance claim following water damage is often a critical step in mitigating financial loss and facilitating necessary repairs.
However, the claims process can be complex and may require thorough documentation of the damage, as well as evidence of costs associated with remediation and restoration.
It is essential to meticulously record the extent of the damage, capture photographs, and maintain receipts for repairs or temporary accommodations.
Understanding your policy’s coverage and working closely with your insurance adjuster will help ensure that you navigate this process effectively and receive the compensation needed to restore your property.
When Is It OK to DIY Water Damage Restoration

Small spill on tile or linoleum
A small spill on surfaces like tile or linoleum generally refers to an accidental discharge of liquid, which can occur in various settings, such as kitchens, bathrooms, or other areas where such flooring is common.
Thanks to the non-porous nature of these materials, they are specifically designed to resist staining and retain their integrity despite exposure to spills.
This resistance makes clean-up relatively straightforward and efficient, often requiring little more than a cloth and a suitable cleaning solution to restore the surface to its original state.
You can dry the area completely within hours
One of the key advantages of tile and linoleum is their rapid drying capability.
In the event of a spill, the surface can be dried thoroughly within a few hours, especially if proper cleaning methods are employed.
Utilizing absorbent towels or a mop can help expedite the process, preventing any residual moisture that could lead to further issues.
This expediency not only minimizes inconvenience but also ensures that the area is safe and ready for use in a timely manner.
No porous materials or structural elements were affected
In situations where the spill has occurred solely on tile or linoleum, there is typically no risk of damage to porous materials or structural components in the vicinity.
Unlike wood, carpet, or drywall, which can absorb liquids and suffer long-term structural damage or promote microbial growth, tiles and linoleum act as barriers.
The integrity of the underlying materials is preserved, thereby safeguarding the overall construction and reducing the risk of costly repairs.
No signs of mold, smell, or discoloration
The absence of mold, unpleasant odors, or discoloration following a spill is a testament to effective clean-up procedures and the non-porous quality of tile and linoleum.
Mold thrives in damp environments, particularly where organic materials are present to fuel its growth.
Since these types of flooring do not provide a conducive environment for mold development, any moisture can be quickly addressed before it leads to organic decay.
Moreover, maintaining the original coloration of the tile or linoleum indicates that the materials are resilient and that the cleaning methods used did not cause any adverse effects.
If you’re unsure, we offer free inspections to determine the right solution.
Why Delaying Action on Carlsbad Water Damage Restoration Is a Mistake
Delaying water damage restoration, even by a day, can turn a minor issue into a major one.
In Carlsbad, where warm days and coastal humidity are the norm, water damage worsens quickly.
Potential Risks of Delaying Action:
Mold growth (starts in 24–48 hours)
Wood rot and warping
Compromised drywall and insulation
Electrical system hazards
Higher insurance claim denial risk
Don’t Let This Become a Bigger Issue, Call Now
You can’t stop water damage from happening, but you can stop it from getting worse. Our team is on call 24/7 and ready to respond anywhere in Carlsbad.
Why Choose American Response Team?

When disaster strikes your home or business, you need more than just a cleanup crew. You need a team who knows the stakes, the standards, and how to get your life back to normal fast.
24/7 Emergency Service
Our rapid response team is on call around the clock. Whether it’s 2 AM on a Sunday or Thanksgiving Day, we answer—and we act.
Certified Technicians
Every technician on your job is IICRC-certified. We stay current with the latest restoration techniques, health standards, and San Diego-specific challenges.
One Contractor, Start to Finish
You won’t need to manage multiple vendors or juggle communications. We handle the entire process—from assessment and mitigation to final paint touch-ups.
Insurance Claim Support
We speak insurance fluently. We document all damage, use Xactimate billing, and work directly with your adjuster to advocate for maximum coverage—with minimal stress.
Safe, Eco-Conscious Solutions
Your safety is our priority. We use only EPA-approved products, advanced HEPA filtration systems, and containment strategies to protect your home and health—especially from hidden mold or biohazards.
Partner Insurance Companies
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FAQs About Carlsbad Water Damage Restoration

How do restoration companies work with insurance in Carlsbad?
It depends on the extent of the damage. Minor leaks may cost a few hundred dollars to dry out, while larger jobs involving flooring, drywall, and cabinets can exceed $5,000–$10,000. We provide free estimates and work directly with your insurance.
How long does water damage restoration take in Carlsbad?
What if my water damage started a few days ago?
Do you serve Carlsbad’s coastal and hillside neighborhoods?
Can I stay in my home during water damage restoration?
Explore local favorites while we handle cleanup:
Need Fast Water Cleanup in Carlsbad?
We’re already helping your neighbors in Aviara, La Costa, and Olde Carlsbad. Whether it’s an appliance leak or a major flood, we’re just a call away with fast action and full insurance support.