Damage Restoration Company National City CA
National City’s location along San Diego Bay brings beauty—and flood risks. When water invades your home near Pepper Park or fire damages your business on Highland Avenue, our damage restoration company National City families count on responds immediately. We deliver professional restoration services 24/7 to all National City neighborhoods.
5.0
150+ Reviews
5.0
190+ Reviews
A+
Rated by BBB
Damage Restoration National City Reviews
We’ve helped hundreds of San Diego residents recover from water damage, mold issues, and fire loss. Here’s what your neighbors are saying:
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
Kenway Hoey
Water Damage Remediation
This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn’t hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have “peace of mind.” Thank you, American Response Team.
Jessica Day
water damage services
Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did!
Maureen C.
water damage restoration
July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work.
Understanding National City's Unique Restoration Challenges
National City experienced severe flooding in January 2024 when intense storms brought over 4 inches of rain in just hours. Low-lying areas like Happy Hollow suffered significant damage. As the leading damage restoration company National City residents trust, we understand local flooding patterns and respond with solutions that work.
Our team serves both zip codes 91950 and 91951 with equal speed. Whether you live in central National City near the historic depot or in eastern neighborhoods near Lincoln Acres, we reach you quickly. Local knowledge matters during emergencies—we know which streets flood first and where aging infrastructure causes problems.
Call 858-750-5923 the moment you discover property damage. Real restoration specialists answer every call, not answering services. We dispatch teams immediately because delays allow water damage to worsen rapidly.
Emergency Water Damage Restoration
Water emergencies don’t wait for convenient times. Pipes burst at 3 AM. Heavy storms flood basements during dinner. Water heaters fail while you’re at work. Our damage restoration company National City CA operates around the clock because property disasters happen without warning.
Many National City homes date back to the 1940s and 1960s. Older properties experience unique water damage challenges. Aging plumbing systems corrode and crack. Original fixtures fail unexpectedly. Outdated drainage systems overflow during heavy rain. We’ve handled thousands of water emergencies in National City’s historic neighborhoods.
Emergency Water Extraction
Industrial pumps remove thousands of gallons per hour. We extract water from floors, carpets, and crawl spaces using truck-mounted equipment that works faster than portable units.
Structural Drying
Commercial dehumidifiers and air movers dry your property completely. We monitor moisture levels daily and adjust equipment placement for maximum efficiency. Complete drying typically takes 3-5 days, though severe flooding requires longer.
Flood Damage Cleanup
National City's proximity to San Diego Bay creates flood risks during storms. Our flood restoration services treat contaminated water seriously, using Category 3 protocols for floodwater cleanup.
FEMA’s disaster assistance guidelines helped many National City residents after the January 2024 floods. We work alongside federal agencies and insurance companies to maximize recovery assistance.
Homes near the Sweetwater Channel face higher flooding risks. Properties in low-lying areas require proactive protection. Our damage restoration company in National City helps families understand risks and prepare appropriately.
Professional Fire Damage Restoration Services
Fire destroys memories along with property. Smoke penetrates everything—walls, furniture, clothing, even concrete. Soot leaves acidic residue that continues damaging surfaces for weeks. Our damage restoration company National City provides complete fire recovery from initial emergency response through final reconstruction.
Kitchen fires spread quickly in National City’s older homes. Grease ignites and climbs walls within seconds. Electrical fires start inside walls where you can’t see them. Even small fires create extensive smoke damage throughout entire properties.
Our fire damage restoration process includes:
- Emergency board-up services to secure your property
- Smoke odor elimination using professional techniques
- Soot removal from all surfaces without causing additional damage
- Content cleaning and restoration
- Complete reconstruction of fire-damaged areas
We understand the complete fire damage restoration process from start to finish. This knowledge helps families navigate recovery effectively. Many homeowners don’t know how to deal with insurance after a house fire—we guide you through every step.
Properties near National City’s industrial areas face additional fire risks from nearby businesses. Our damage restoration company in National City CA responds quickly to both residential and commercial fire emergencies.
Mold Remediation and Prevention
San Diego Bay’s moisture combined with National City’s climate creates perfect mold conditions. Warm temperatures and humidity from the waterfront encourage fungal growth. Many homeowners discover mold after water damage or in poorly ventilated spaces.
Professional mold remediation requires specialized training and equipment. We don’t just spray bleach on visible growth. Our certified specialists remove contaminated materials, clean affected areas thoroughly, and prevent regrowth using EPA-approved treatments.
The CDC warns about mold health risks, especially for children, elderly residents, and people with breathing problems. Never ignore musty odors or visible mold spots. These signs indicate larger problems hidden inside walls or under floors.
Our mold inspection services find hidden contamination using moisture meters and thermal imaging. We locate problems before they affect your family’s health. Residents often ask about staying home during mold remediation—the answer depends on contamination severity and location.
Homes near Kimball Park and Las Palmas Park experience higher humidity levels due to irrigation and landscaping. These properties require extra attention to prevent mold growth in bathrooms, basements, and attics.
Sewage Cleanup and Biohazard Services
Sewage backups create dangerous health hazards. Black water contains bacteria, viruses, and parasites that cause serious illness. Never attempt sewage cleanup yourself—professional equipment and protective gear are essential for safe removal.
National City’s wastewater infrastructure serves thousands of homes and businesses. Despite regular maintenance, blockages still occur. Tree roots invade sewer lines. Aging pipes collapse. When sewage backs up into your property, immediate professional response prevents health emergencies.
Our sewage cleanup follows strict sewage contamination regulations and safety protocols. We remove all contaminated materials, disinfect surfaces multiple times, and eliminate odors completely.
The damage restoration company National City businesses trust also provides biohazard cleanup for difficult situations. Our specialists handle crime scenes, unattended deaths, and other traumatic events with professionalism and compassion.
Serving Every National City Neighborhood
We provide damage restoration throughout National City, including:
Downtown National City along Highland Avenue and 8th Street
Waterfront areas near Pepper Park and Pier 32 Marina
Neighborhoods around Central Elementary and El Toyon Elementary
Lincoln Acres area (within National City boundaries)
Communities near Kimball Park and Las Palmas Park
Properties along Plaza Boulevard and Sweetwater Road
Industrial areas near the National City Marine Terminal
Our damage restoration company National City operates from nearby locations for faster response times. We know every neighborhood, avoid traffic delays, and arrive prepared with proper equipment.
Common Property Damage Scenarios in National City
Understanding typical damage helps residents respond correctly:
Storm Flooding
National City's low elevation and proximity to San Diego Bay create flood vulnerability. Heavy winter storms overwhelm drainage systems. Properties near the Sweetwater Channel flood when water levels rise. Storm Water Damage Preparation reduces risks significantly.
Aging Infrastructure
Many National City homes contain original plumbing from the 1940s-1960s. Galvanized pipes corrode. Copper develops pinhole leaks. Old fixtures fail without warning. Regular inspections prevent surprise emergencies.
Appliance Failures
Water heaters typically last 10-15 years. When they fail, 40-80 gallons flood homes rapidly. Washing machines and dishwashers also leak unexpectedly. Bathroom water damage from toilet overflows is extremely common.
Industrial Accidents
National City's industrial areas create unique fire and chemical spill risks. Our damage restoration company National City handles both residential and commercial emergencies with appropriate safety protocols.
Avoiding common mistakes after water damage protects your property and insurance coverage. We guide families through proper emergency response procedures.
Reconstruction and Repair Services
Restoration doesn’t end with cleanup. Many properties require significant repairs or complete reconstruction after major damage. Our damage restoration company in National City CA handles everything from minor drywall patches to complete room rebuilds.
We rebuild homes to modern building codes while respecting National City’s historic character. Properties near the National City Depot and other historic areas deserve craftsmanship that preserves architectural integrity.
Understanding when to rebuild versus repair saves money long-term. Sometimes extensive damage makes rebuilding more cost-effective than patching problems repeatedly. Our specialists assess structural integrity honestly and recommend the best solution for your situation and budget.
Emergency Restoration Help Available Now
Don’t let property damage control your life. Our damage restoration company National City delivers expert solutions for water, fire, mold, and sewage emergencies. We operate 24 hours a day, 7 days a week, 365 days a year.
Why Choose American Response Team for Biohazard Cleanup San Diego?
When disaster strikes your home or business, you need more than just a cleanup crew. You need a team who knows the stakes, the standards, and how to get your life back to normal fast.
24/7 Availability
Biohazard emergencies happen anytime. We respond immediately, day or night, throughout San Diego County.
IICRC Certified
Our technicians have professional IICRC certification in biohazard cleanup and follow the highest industry standards.
Compassionate Service
We understand these are traumatic situations. Our team treats every case with respect, dignity, and professionalism.
Insurance Expertise
Our Contractor Connection approval and Xactimate billing experience ensures smooth insurance claims processing.
Complete Safety Compliance
We follow all OSHA, EPA, and DOT regulations for biohazard cleanup and waste disposal.
BBB A+ Rating
We maintain the highest standards of customer service and professional conduct.
Advanced Equipment
Hospital-grade disinfectants, air scrubbers, and protective equipment ensure complete decontamination.
Partner Insurance Companies
We bill directly to insurance
WE Accept All Carriers
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