We’ve helped hundreds of San Diego residents recover from water damage, mold issues, and fire loss. Here’s what your neighbors are saying:
(375+ Google & Yelp Reviews)
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
When tragedy strikes, you need professionals who understand both the technical and emotional challenges of crime scene cleanup.
Whether it’s blood cleanup from violent crimes, drug lab contamination, or biohazard situations, our expert crime scene cleanup La Jolla team responds immediately to restore safety and peace of mind.
We serve all areas of La Jolla, including 92037, 92093, and surrounding neighborhoods such as UTC, Golden Triangle, and Torrey Pines areas.
Our certified technicians follow strict OSHA and EPA protocols to safely remove all traces of blood, bodily fluids, and hazardous materials.
We work directly with your insurance company to handle all paperwork and minimize your out-of-pocket costs.
We’re available 24/7 for emergency crime scene cleanup La Jolla services
Crime scenes and biohazard situations can’t wait for business hours. Since our start, American Response Team has provided immediate emergency response for crime scene cleanup La Jolla situations across San Diego County.
When law enforcement releases a crime scene, time becomes critical. Every hour that passes increases health risks and makes cleanup more challenging.
Our rapid response team arrives within 90 minutes anywhere in La Jolla with the equipment and expertise to handle any situation safely.
We maintain close working relationships with the San Diego Police Department and the San Diego County Sheriff’s Department to ensure smooth coordination and immediate response when scenes are released for cleanup.
Violent crimes leave behind dangerous biohazards that regular cleaning cannot handle. Our blood cleanup specialists safely remove:
Complete blood removal following OSHA bloodborne pathogen standards
Bodily fluid cleanup with hospital-grade disinfectants
Tissue and organic matter removal using specialized equipment
Surface decontamination to eliminate all health hazards
Illegal drug operations create toxic chemical contamination that penetrates building materials and HVAC systems. Our drug lab cleanup services include:
Chemical residue removal from all surfaces
HVAC system decontamination to eliminate airborne toxins
Structural material replacement for heavily contaminated areas
Air quality testing to ensure complete decontamination
Learn more about health hazards from toxic contamination in our guide: Sewage Contamination Cleanup Regulations and Safety.
Suicide cleanup requires both technical expertise and compassionate service. Our team handles these sensitive situations with:
Respectful, discrete service during difficult family times
Complete scene restoration to remove all traces of trauma
Odor elimination using advanced treatment methods
Family support throughout the cleanup process
Decomposition cleanup using specialized equipment
Structural decontamination for affected building materials
Advanced odor treatment to eliminate smells
Property restoration to pre-incident condition
Attempting to clean crime scenes yourself puts you and others at serious risk:
Disease transmission from bloodborne pathogens like HIV and hepatitis
Chemical exposure from drug lab contamination
Legal liability if cleanup doesn't meet health standards
Insurance problems from improper documentation
Psychological trauma from exposure to scene details
La Jolla has specific regulations for biohazard waste disposal and crime scene cleanup. Our team ensures full compliance with all local, state, and federal requirements.
Call 858-750-5923 for professional crime scene cleanup La Jolla services.
Full protective equipment and containment barriers prevent contamination from spreading.
Safe removal of all contaminated materials following DOT transportation regulations.
Hospital-grade disinfectants eliminate all bloodborne pathogens and bacteria.
Comprehensive testing ensures the area meets all safety standards before completion.
For a deeper look at professional restoration standards, read: Your Guide to the Complete Fire Damage Restoration Process.
Personal Protective Equipment (PPE)
Professional hazmat suits, respirators, and chemical-resistant equipment protect our technicians.
Hospital-Grade Disinfectants
EPA-approved products eliminate viruses, bacteria, and bloodborne pathogens.
Industrial air purification removes airborne contaminants and particles.
Ozone Treatment Systems
Advanced oxidation technology breaks down organic compounds and eliminates odors.
Most homeowner’s and commercial insurance policies cover crime scene cleanup when properly documented. We handle all insurance paperwork, including:
Xactimate billing that adjusters trust and approve quickly
Detailed photo documentation of all damage and cleanup work
Direct insurance communication to maximize coverage
Contractor Connection approval for streamlined claims processing
Our goal is to minimize your out-of-pocket costs while ensuring complete, professional cleanup that meets all insurance requirements.
We provide crime scene cleanup La Jolla services throughout La Jolla, including:
When disaster strikes your home or business, you need more than just a cleanup crew. You need a team who knows the stakes, the standards, and how to get your life back to normal fast.
Our technicians have professional certification in crime scene cleanup and biohazard remediation.
Biohazard emergencies happen anytime. We respond immediately, day or night, throughout San Diego County.
Direct relationships with San Diego police ensure smooth coordination.
Contractor Connection approval and Xactimate billing for seamless claims.
We understand these are traumatic situations requiring sensitivity and respect.
Full adherence to OSHA, EPA, and DOT regulations for cleanup and disposal.
Understanding of La Jolla regulations, geography, and emergency services.
We typically arrive within 60-90 minutes anywhere in La Jolla. For emergency situations, we prioritize response and often arrive faster.
Yes, we maintain direct relationships with San Diego Police Department’s Northern Division which covers La Jolla, as well as UC San Diego Police for incidents near the campus. We never begin work until officially cleared by investigating officers.
Most homeowner’s and commercial insurance policies cover crime scene cleanup. We work directly with your insurance company and use approved billing methods to maximize coverage.
Cleanup time depends on contamination extent. Small scenes may take 4-8 hours, while extensive situations can require 2-3 days. We work as quickly and safely as possible.
When crime scenes cause additional property damage, we provide complete restoration:
Water damage restoration for flood-related contamination
Fire damage cleanup for arson or explosion scenes
Mold remediation when moisture creates secondary problems
Reconstruction services to rebuild damaged areas
When tragedy strikes in La Jolla, you don’t have to face it alone.
Our compassionate, certified crime scene cleanup La Jolla team understands the trauma you’re experiencing and is here to help restore your property safely and discreetly.