Damage Restoration Company San Marcos CA
Expert Water Damage, Mold Remediation, and Emergency Restoration Services
Property damage doesn’t wait for convenient times. When water floods your San Marcos home or mold threatens your family’s health, you need a damage restoration company in San Marcos that arrives fast and works right. American Response Team has been protecting North County homeowners for years with professional water damage restoration, mold remediation, fire cleanup, and emergency reconstruction services.
As your local damage restoration company in San Marcos CA, we serve every neighborhood from Lake San Marcos to San Elijo Hills. Our IICRC-certified technicians respond 24/7 to handle emergencies quickly. We understand San Marcos homes, from older properties near Old California Restaurant Row to newer developments around Discovery Lake. Whether you live near California State University San Marcos or in the hillside communities above town, we’re here when you need us most.
5.0
150+ Reviews
5.0
190+ Reviews
A+
Rated by BBB
Damage Restoration San Marcos Reviews
We’ve helped hundreds of San Diego residents recover from water damage, mold issues, and fire loss. Here’s what your neighbors are saying:
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
Kenway Hoey
Water Damage Remediation
This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn’t hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have “peace of mind.” Thank you, American Response Team.
Jessica Day
water damage services
Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did!
Maureen C.
water damage restoration
July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work.
Emergency Water Damage Restoration in San Marcos
San Marcos’s mild climate creates perfect conditions for mold growth. After water damage, mold can start developing within 24-48 hours. Even small amounts of mold release spores that spread through your home and affect your health.
Our damage restoration company in San Marcos provides thorough mold inspection and complete mold remediation services. We test air quality first. Then we identify the type and extent of mold growth. Finally, we create a custom plan to remove it safely.
The removal process follows strict guidelines. We seal off contaminated zones to stop spores from spreading. We remove affected materials carefully. We clean all surfaces with EPA-approved products. After treatment, we verify that mold levels have returned to safe ranges.
Many homeowners ask: can you stay in your home during mold remediation? The answer depends on how much mold we find and where it’s located. Our team explains everything before we start work.
The EPA provides detailed guidelines for proper mold cleanup. Following these protocols protects your family from health risks. Learning how to spot mold before it becomes a health hazard helps you catch problems early.
Mold Problems? We Fix Them Fast
San Marcos’s mild climate creates perfect conditions for mold growth. After water damage, mold can start developing within 24-48 hours. Even small amounts of mold release spores that spread through your home and affect your health.
Our damage restoration company in San Marcos provides thorough mold inspection and complete mold remediation services. We test air quality first. Then we identify the type and extent of mold growth. Finally, we create a custom plan to remove it safely.
The removal process follows strict guidelines. We seal off contaminated zones to stop spores from spreading. We remove affected materials carefully. We clean all surfaces with EPA-approved products. After treatment, we verify that mold levels have returned to safe ranges.
Many homeowners ask: can you stay in your home during mold remediation? The answer depends on how much mold we find and where it’s located. Our team explains everything before we start work.
The EPA provides detailed guidelines for proper mold cleanup. Following these protocols protects your family from health risks. Learning how to spot mold before it becomes a health hazard helps you catch problems early.
Professional Sewage and Biohazard Cleanup
Sewage backups are emergencies. Black water contains dangerous bacteria and pathogens that make you sick. Never try to clean sewage yourself. Health risks are too serious.
Our certified sewage cleanup team wears protective equipment and uses hospital-grade disinfectants. We extract contaminated water first. Then we remove damaged materials. Finally, we sanitize everything thoroughly. The CDC recommends professional help for any sewage-related flooding.
We understand sewage contamination cleanup regulations and safety requirements. Our methods exceed minimum standards. We also provide biohazard cleanup services for other dangerous situations.
Fire and Smoke Damage Restoration Services
Fire destroys more than what burns. Smoke seeps into walls and furniture. Soot leaves acidic residue that continues damaging your property for days and weeks after flames go out. Water from firefighting efforts adds another layer of problems.
Our fire damage restoration process addresses all these issues. We remove smoke odors from every surface. We clean soot carefully without spreading it. We dry out water-damaged areas. We restore contents you thought were lost forever.
The complete service includes structural deodorization, content pack-out and secure storage, smoke residue removal, and full rebuilding when necessary. Understanding fire damage mitigation vs restoration helps you know what services you need.
After completing restoration, our team helps you understand what to do immediately after a house fire for insurance and recovery purposes.
Complete Property Reconstruction After Major Damage
Sometimes repairs aren’t enough. When damage is extensive, complete reconstruction becomes necessary. Walls need replacing. Floors require rebuilding. Entire rooms must be restored from studs.
Our reconstruction services take your property from disaster back to beautiful. We handle everything from permits to final inspection. You get skilled craftsmanship that meets all building codes.
Wondering when you should rebuild instead of just repair? Our team assesses damage honestly and recommends the best path forward for your situation and budget.
Common Restoration Challenges in San Marcos Properties
San Marcos homes present unique characteristics that affect restoration work. Understanding these helps us work faster and prevent future problems.
College Student Housing
Hillside Drainage
Homes built on slopes around Double Peak Park face special drainage challenges. Heavy rain can overwhelm systems and send water into basements or crawl spaces.
Older Construction
Historic areas near the Williams Barn and Twin Oaks Valley contain homes built decades ago. Original plumbing and roofing may need attention during restoration work.
Lake Properties
Homes near Lake San Marcos and Discovery Lake enjoy beautiful water views but face higher humidity levels. This moisture can contribute to mold growth if not managed properly.
How We Respond to Your Emergency
When disaster strikes your San Marcos home, here’s what happens when you call American Response Team:
Immediate Answer
Real people answer our phones 24/7. No voicemail. No delays. We're always available because emergencies don't follow schedules.
Fast Dispatch
Our teams reach San Marcos neighborhoods quickly. We bring all necessary equipment on the first visit. Water extraction pumps, moisture meters, dehumidifiers, and more.
Thorough Assessment
We inspect your entire property carefully. We document all damage with detailed photos and notes. This documentation helps with insurance claims later.
Insurance Coordination
We handle all communication with your insurance company. Our documentation meets their requirements. Our goal is maximizing your claim while minimizing your stress.
Our immediate water damage emergency response protocol follows industry best practices to protect your property.
Working With Your Insurance Company
Most San Marcos homeowners have insurance that covers sudden, accidental damage. However, policies vary significantly. Coverage depends on what caused the damage and your specific policy terms.
Typically Covered: Burst pipes, appliance malfunctions, toilet overflows, roof leaks from storms, and fire damage.
Often Excluded: Flood damage (requires separate flood insurance), gradual leaks, maintenance issues, and sewage backups (unless you have specific coverage).
Some homeowners wonder why a water damage claim might be denied. Common reasons include lack of maintenance, policy exclusions, and delayed reporting. We help you avoid these problems.
Our damage restoration company in San Marcos documents everything properly. Insurance companies need detailed information to process claims quickly. We provide thorough documentation that meets their requirements.
Serving Every San Marcos Neighborhood
From Discovery Hills to Lake San Marcos, from San Elijo Hills to Twin Oaks Valley, American Response Team serves every part of San Marcos. Whether you live in family-friendly neighborhoods near San Marcos Unified School District schools or in retirement communities around the lake, we’re here for you.
Neighborhoods and Zip Codes We Serve in San Marcos
Primary San Marcos Zip Codes: 92069, 92078, 92096, 92024, 92029, 92084
Neighborhoods and Areas We Serve:
Lake San Marcos - Beautiful lakeside community with golf course
San Elijo Hills - Master-planned community with parks and trails
Discovery Hills - Family-friendly neighborhood near schools
Santa Fe Hills - Close-knit community with Double Peak access
Old Creek Ranch - Established neighborhood with amenities
Twin Oaks Valley - Residential area near historic sites
University Commons - Near CSU San Marcos campus
Rancho Coronado - Quiet community with spacious homes
Richland - Mix of residential and commercial areas
Grand Estates - Upscale neighborhood
Coronado Hills - Scenic views and newer construction
Arbor Ranch - Well-maintained family neighborhood
We also serve surrounding areas including Vista, Escondido, Carlsbad, and Encinitas.
Prevention Tips for San Marcos Homeowners
While we’re always ready to help with emergencies, preventing damage saves time and money. Here are practical tips:
Regular Maintenance
Inspect plumbing fixtures regularly. Check under sinks, around toilets, and near water heaters for signs of moisture.
Roof Inspections
San Marcos's mild climate sometimes lets homeowners forget about roofs. Annual inspections catch small problems before they become water damage emergencies.
Clean Gutters
During rainy seasons, clogged gutters overflow and send water where it shouldn't go. Clean them twice yearly.
Test Sump Pumps
If you have a sump pump, test it regularly. Make sure it activates properly and pumps water away from your foundation.
Monitor Hillside Drainage
Homes on slopes need proper drainage systems. Watch for standing water or soil erosion that might direct water toward your foundation.
Get Immediate Help from San Marcos's Trusted Restoration Experts
Don’t let property damage control your life another minute. Whether you’re dealing with flooded rooms, mold growth, fire damage, or sewage problems, American Response Team has the skills and equipment to help.
We’re your local damage restoration company in San Marcos that truly cares about our community.
Contact us now for immediate 24/7 emergency response.
Why Choose American Response Team for Biohazard Cleanup San Diego?
When disaster strikes your home or business, you need more than just a cleanup crew. You need a team who knows the stakes, the standards, and how to get your life back to normal fast.
24/7 Availability
Biohazard emergencies happen anytime. We respond immediately, day or night, throughout San Diego County.
IICRC Certified
Our technicians have professional IICRC certification in biohazard cleanup and follow the highest industry standards.
Compassionate Service
We understand these are traumatic situations. Our team treats every case with respect, dignity, and professionalism.
Insurance Expertise
Our Contractor Connection approval and Xactimate billing experience ensures smooth insurance claims processing.
Complete Safety Compliance
We follow all OSHA, EPA, and DOT regulations for biohazard cleanup and waste disposal.
BBB A+ Rating
We maintain the highest standards of customer service and professional conduct.
Advanced Equipment
Hospital-grade disinfectants, air scrubbers, and protective equipment ensure complete decontamination.
Partner Insurance Companies
We bill directly to insurance
WE Accept All Carriers
Need help understanding your policy? We’ll walk you through it.