Damage Restoration Company Santee CA
When disaster strikes your home in Carlton Hills or near Mast Park, you need a damage restoration company Santee homeowners trust. American Response Team responds fast to water damage, fire damage, mold problems, and sewage emergencies across all of Santee.
5.0
150+ Reviews
5.0
190+ Reviews
A+
Rated by BBB
Damage Restoration Santee Reviews
We’ve helped hundreds of San Diego residents recover from water damage, mold issues, and fire loss. Here’s what your neighbors are saying:
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
Kenway Hoey
Water Damage Remediation
This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn’t hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have “peace of mind.” Thank you, American Response Team.
Jessica Day
water damage services
Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did!
Maureen C.
water damage restoration
July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work.
Your Trusted Damage Restoration Company in Santee CA
We know how scary it is when water floods your basement or fire damages your kitchen. That’s why our damage restoration company Santee team arrives quickly, works carefully, and gets your property back to normal. We help families in the 92071 and 92072 zip codes every single day.
Water doesn’t wait for business hours. Neither do we. Our experts answer calls 24 hours a day, 7 days a week, 365 days a year. When you call 858-750-5923, a real person answers—not a recording. We understand that water damage left untreated causes bigger problems fast.
As the leading damage restoration company Santee residents count on, we handle everything from burst pipes on Magnolia Avenue to flood damage near the San Diego River. Our technicians are certified by the IICRC and trained to handle all types of property disasters.
Complete Water Damage Restoration Services
Water emergencies happen without warning. A pipe breaks under your sink at 2 AM. Your water heater fails while you’re at work. Heavy rain floods your garage. When water invades your Santee home, our damage restoration company Santee CA team springs into action.
We start by removing standing water using powerful extraction equipment. Then we dry everything completely with industrial fans and dehumidifiers. This stops mold from growing after water damage, which can start in just 24 to 48 hours according to the CDC’s mold cleanup guidelines.
Our water damage restoration services include:
Emergency Water Removal
We extract water from carpets, hardwood floors, and concrete. Our trucks carry powerful pumps that remove hundreds of gallons per hour.
Structural Drying
We dry walls, floors, and ceilings using professional equipment. Moisture meters tell us exactly when everything is completely dry.
Content Protection
We move and protect your furniture, electronics, and important items. Many things can be saved if we act fast enough.
Leak Detection Services
Sometimes water damage comes from hidden leaks. Our Leak Detection technology finds problems before they cause expensive damage.
Homeowners near Carlton Oaks Elementary and West Hills High School trust us because we work directly with insurance companies. This makes dealing with insurance after water damage much easier for you.
Fire Damage Restoration Santee Families Rely On
Fire destroys more than just walls and furniture. It leaves behind smoke damage, soot, and terrible smells. As an experienced damage restoration company Santee homeowners choose, we handle every part of fire recovery.
According to FEMA’s safety guidelines, you should never enter a fire-damaged building until professionals check it first. We inspect your property for structural damage, electrical hazards, and air quality problems. Only when it’s safe do we start cleanup work.
Our fire damage restoration process includes:
- Removing smoke odors from walls, carpets, and fabrics
- Cleaning soot from surfaces without causing more damage
- Repairing fire-damaged structures
- Working with your insurance adjuster
- Protecting undamaged areas during restoration
Fire emergencies require immediate attention. The longer smoke residue sits, the harder it becomes to remove. That’s why our damage restoration company in Santee responds within hours, not days.
Families living near Santee’s Mast Park know wildfires are a real danger in Southern California. We help with fire damage mitigation to prevent problems from getting worse.
Expert Mold Remediation Services
Mold grows in damp places you can’t always see—inside walls, under floors, and in air ducts. If you smell something musty in your home, you might have mold. Our damage restoration company Santee team uses special equipment to find hidden mold and remove it safely.
Mold can cause health problems like coughing, sneezing, and breathing trouble, especially for kids and older adults. The EPA recommends hiring professionals for large mold problems instead of trying to clean it yourself.
We follow strict safety rules during mold remediation. Our technicians wear protective gear and seal off work areas so mold spores don’t spread to clean parts of your home. We also provide mold inspection services to find problems before they get serious.
Many Santee residents wonder if they can stay home during mold remediation. The answer depends on how much mold you have and where it’s located. We explain everything so you can make the best choice for your family.
Sewage Cleanup and Flood Restoration
Sewage backups are dangerous and disgusting. Black water contains bacteria, viruses, and parasites that make people sick. Never try to clean sewage yourself. Our damage restoration company Santee CA provides safe sewage cleanup using specialized equipment and protective gear.
We completely remove contaminated water and materials. Then we disinfect every surface multiple times. Finally, we test the air quality to make sure your home is safe again.
Flood restoration requires a different approach than regular water damage cleanup. Floodwater picks up oil, chemicals, and sewage as it flows through streets. We treat flood damage like a contamination emergency, not just a water problem.
Homes near the San Diego River in Santee face higher flood risks during heavy rain. If flooding threatens your property, FEMA’s flood safety tips can help you prepare and respond correctly.
Why Choose Our Damage Restoration Company in Santee
Choosing the right restoration company makes a huge difference. Here’s why Santee families pick American Response Team:
We're Local
Our trucks travel from nearby locations, so we arrive faster than companies based far away. We know Santee streets, neighborhoods, and common property problems.
We're Certified
Every technician holds IICRC certifications in water damage restoration, fire damage repair, and mold remediation. We follow industry standards, not shortcuts.
We Handle Insurance
We work as an approved vendor for major insurance companies. We even help with your claim paperwork so you receive Fair Insurance Payouts for Water Damage .
We Respond Fast
Our emergency response vehicles carry thousands of dollars in equipment. We start working immediately instead of going back to get tools.
We Do It All
From initial emergency response to final reconstruction we handle every step. You don't need to hire multiple companies.
Our damage restoration company Santee CA also provides biohazard cleanup for difficult situations that require special training and equipment.
Emergency Response Across All Santee Neighborhoods
We serve every part of Santee, including:
- Carlton Hills near Carlton Hills Elementary School
- Properties along Mast Boulevard and Mission Gorge Road
- Homes near Santana High School on Magnolia Avenue
- Residential areas around Cuyamaca Street
- Communities near Santee Lakes and Sportsplex USA Santee
Whether you live in the 92071 zip code near Rio Seco Elementary or the 92072 area, our damage restoration company in Santee reaches you quickly. We know the fastest routes and avoid traffic delays.
Understanding the Restoration Process
Many people have never dealt with property damage before. Here’s what happens when you call our damage restoration company Santee team:
Step 1: Emergency Contact
Call us at 858-750-5923 any time. We ask questions about your emergency so we bring the right equipment.
Step 2: Inspection
We inspect your property, test moisture levels, and take photos for insurance. This usually takes 30-60 minutes.
Step 3: Emergency Services
We stop additional damage by removing water, boarding up openings, or turning off utilities.
Step 4: Cleanup and Removal
We remove damaged materials that can't be saved. Everything else gets cleaned and sanitized.
Step 5: Drying and Monitoring
We set up drying equipment and check progress daily. This step usually takes 3-5 days.
Step 6: Repairs and Reconstruction
We rebuild what was damaged using quality materials. Your home looks as good as—or better than—before.
Throughout this process, our damage restoration company Santee professionals keep you informed. You’ll always know what we’re doing and why.
24/7 Emergency Services
Disasters don’t wait for convenient times. Your pipe doesn’t break on Monday morning—it breaks at midnight on Sunday. That’s why our damage restoration company Santee operates around the clock.
Call 858-750-5923 now if you’re experiencing:
- Active water leaks or flooding
- Fire or smoke damage
- Sewage backups
- Mold growth
- Storm damage
We answer calls 24/7 and send trucks immediately. Fast response prevents thousands of dollars in additional damage.
Visit our contact page to learn more about our emergency services.
Neighborhoods and Zip Codes We Serve in Santee
Our damage restoration company Santee CA proudly serves these areas:
92071 Zip Code – Includes most of central Santee, Carlton Hills neighborhood, areas near Mast Park on Carlton Hills Boulevard, neighborhoods around Santana High School, Rio Seco Elementary area, Sycamore Canyon Elementary zone, and properties along Cuyamaca Street.
92072 Zip Code – Covers northern Santee areas, communities near West Hills High School, Cajon Park Elementary region, Carlton Oaks Elementary neighborhood, and residential areas close to Santee Lakes.
We also respond to emergencies in the 92020 area that overlaps with Santee.
Don't wait when disaster strikes
Every minute matters when you’re dealing with water, fire, or mold damage. Our damage restoration company Santee team stands ready to help you 24 hours a day.
Why Choose American Response Team for Biohazard Cleanup San Diego?
When disaster strikes your home or business, you need more than just a cleanup crew. You need a team who knows the stakes, the standards, and how to get your life back to normal fast.
24/7 Availability
Biohazard emergencies happen anytime. We respond immediately, day or night, throughout San Diego County.
IICRC Certified
Our technicians have professional IICRC certification in biohazard cleanup and follow the highest industry standards.
Compassionate Service
We understand these are traumatic situations. Our team treats every case with respect, dignity, and professionalism.
Insurance Expertise
Our Contractor Connection approval and Xactimate billing experience ensures smooth insurance claims processing.
Complete Safety Compliance
We follow all OSHA, EPA, and DOT regulations for biohazard cleanup and waste disposal.
BBB A+ Rating
We maintain the highest standards of customer service and professional conduct.
Advanced Equipment
Hospital-grade disinfectants, air scrubbers, and protective equipment ensure complete decontamination.
Partner Insurance Companies
We bill directly to insurance
WE Accept All Carriers
Need help understanding your policy? We’ll walk you through it.