Damage Restoration Company Poway CA
24/7 Emergency Water, Fire, and Mold Restoration Services in Poway
When disaster hits your Poway home, you need a damage restoration company in Poway that responds fast. American Response Team is your trusted local partner for emergency water damage, mold remediation, fire restoration, and flood cleanup services. We’re available 24/7 to help Poway homeowners get their lives back to normal after unexpected property damage.
As a leading damage restoration company in Poway CA, we handle everything from burst pipes and sewage backups to storm damage and fire emergencies. Our IICRC-certified technicians use advanced equipment and proven methods to restore your property quickly and correctly. We work directly with your insurance company to make the process as smooth as possible.
5.0
150+ Reviews
5.0
190+ Reviews
A+
Rated by BBB
Damage Restoration Poway Reviews
We’ve helped hundreds of San Diego residents recover from water damage, mold issues, and fire loss. Here’s what your neighbors are saying:
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
Kenway Hoey
Water Damage Remediation
This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn’t hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have “peace of mind.” Thank you, American Response Team.
Jessica Day
water damage services
Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did!
Maureen C.
water damage restoration
July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work.
Why Choose Our Damage Restoration Company in Poway?
When water floods your basement or mold appears on your walls, time matters. American Response Team has been helping Poway families for years, and we understand the unique challenges of our local climate and housing styles. Here’s why homeowners throughout Poway trust us:
Fast Emergency Response
We arrive quickly, day or night, to stop damage from getting worse. Our teams are strategically located throughout San Diego County, so we can reach neighborhoods like Green Valley, Sabre Springs, and Twin Peaks within minutes of your call.
Complete Restoration Services
From initial water damage cleanup to final repairs, we handle every step. You won’t need to coordinate multiple contractors. We’re your single point of contact for the entire restoration process.
Insurance Experts
As a Contractor Connection-approved vendor, we know how to work with insurance companies. We document everything properly and help you get the coverage you deserve. Learn more about average insurance payouts for water damage in California.
Certified Professionals
Our technicians hold certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This means we follow industry-best practices that protect your health and property.
Water Damage Restoration Services Throughout Poway
Water damage can happen in many ways. A pipe breaks in the middle of the night. Heavy rain overwhelms your gutters. Your water heater fails. No matter the cause, water damage restoration in Poway requires immediate action to prevent mold growth and structural problems.
Our water damage restoration process follows strict protocols. First, we extract standing water using powerful pumps. Then we dry out affected areas with industrial dehumidifiers and air movers. We monitor moisture levels constantly to ensure complete drying. Finally, we clean and sanitize everything according to EPA guidelines.
Common water damage emergencies we handle include burst pipes, toilet overflows, washing machine leaks, roof leaks, and flood damage. We also specialize in leak detection to find hidden water problems before they cause major damage.
Many Poway homes near Lake Poway and the surrounding hillsides face unique drainage challenges. Our team understands local geography and can recommend preventative measures after we complete your restoration.
Mold Remediation and Inspection in Poway Homes
Mold loves Poway’s mild climate. If water damage isn’t dried within 24-48 hours, mold can start growing. Even small amounts of mold can cause health problems and damage your home’s structure.
Our damage restoration company in Poway provides thorough mold inspectionand mold remediation services. We test air quality, identify mold types, and create a customized remediation plan. Our process follows IICRC S520 standards for professional mold remediation.
We seal off affected areas to prevent mold spores from spreading. Then we remove contaminated materials safely and clean all surfaces with EPA-approved products. After remediation, we verify that mold levels have returned to normal. Many homeowners wonder: can you stay in your home during mold remediation? The answer depends on the extent of contamination.
If you spot mold before it becomes a major problem, you can prevent serious health hazards. Look for musty smells, visible growth, and water stains on walls or ceilings.
Fire and Smoke Damage Restoration
Fire damage goes beyond what you can see. Smoke penetrates walls, furniture, and air ducts. Soot leaves behind acidic residue that continues damaging your property long after flames are out.
Our fire damage restoration team in Poway handles both structure repairs and content cleaning. We remove smoke odors, clean soot from surfaces, and restore items you thought were lost. The process includes structural deodorization, content pack-out and storage, and complete rebuilding when necessary.
Poway’s dry conditions and proximity to wildland areas mean fire risk is real. Many homes near Iron Mountain and other hiking areas need extra fire preparedness. We also help families understand how to deal with insurance after a house fire.
Sewage Cleanup and Biohazard Removal
Sewage backups create dangerous situations. Black water contains harmful bacteria, viruses, and parasites. You should never attempt sewage cleanup yourself.
Our sewage cleanup specialists wear protective equipment and use commercial-grade disinfectants. We remove contaminated materials, sanitize all surfaces, and ensure your home is safe again. The CDC recommends professional help for any sewage-related flooding.
We also provide biohazard cleanup for other dangerous situations. Our team understands sewage contamination cleanup regulations and follows all safety protocols.
Property Reconstruction After Major Damage
Sometimes damage is so extensive that simple repairs aren’t enough. When walls need replacement, floors must be rebuilt, or entire rooms require reconstruction, our damage restoration company in Poway handles it all.
Our reconstruction services take your property from disaster back to beautiful. We work with skilled contractors who understand building codes and insurance requirements. You’ll get quality workmanship that restores (or even improves) your home’s value.
Wondering when you should rebuild instead of just repair? Our team can assess damage and give honest recommendations about the best path forward.
What Makes Poway Properties Unique
Poway homes have special characteristics that affect restoration work. Many properties feature:
- Older homes near Old Poway Park with original plumbing that’s more prone to leaks
- Hillside properties with drainage challenges
- Homes with crawl spaces that trap moisture
- Properties near the Poway-Midland Railroad historic district requiring special care
Our local knowledge helps us anticipate problems and prevent future damage. We understand Poway’s clay-rich soil, seasonal weather patterns, and typical home construction styles.
Emergency Response Protocol
When you call American Response Team, here’s what happens:
Immediate Response
We answer 24/7, every day of the year. No voicemail, no delays. A real person answers your emergency call.
Rapid Dispatch
Our team arrives quickly with everything needed to start emergency mitigation. We bring water extraction equipment, moisture meters, air movers, and dehumidifiers.
Damage Assessment
We inspect your property thoroughly and document all damage with photos and detailed notes for insurance purposes.
Action Plan
You'll receive a clear explanation of what needs to be done, how long it will take, and what it will involve. We answer all your questions before starting work.
Insurance Coordination
We handle communication with your insurance company and provide all necessary documentation. Our goal is to maximize your claim while minimizing your stress.
Read our guide on immediate water damage emergency response protocol to understand the steps we take to protect your property.
Understanding Your Insurance Coverage
Most homeowners insurance policies cover sudden, accidental water damage. However, coverage varies significantly depending on the cause of damage and your specific policy.
Generally covered: Burst pipes, appliance malfunctions, toilet overflows, roof leaks from storms
Often not covered: Flood damage (requires separate flood insurance), gradual leaks, lack of maintenance
Understanding the different types of water damage for insurance purposes helps you know what to expect. We’ve also seen many scenarios where water damage claims get denied, and we help you avoid these pitfalls.
Our team documents everything properly so your insurance company has the information they need to process your claim quickly.
Serving All Poway Neighborhoods and Communities
American Response Team proudly serves every part of Poway and surrounding areas.
Primary Poway Zip Codes: 92064, 92074, 92025, 92065, 92128, 92131
Neighborhoods and Communities
Green Valley - Known for spacious lots and luxury homes
Bridlewood Lakeside - Exclusive community with larger properties
Sabre Springs - Family-friendly with great recreational facilities
Old Poway Historic District - Near Old Poway Park and downtown
Twin Peaks Area - Close to top-rated schools
Tierra Bonita - Residential community near parks
Pomerado Heights - Established neighborhood
Garden Road Community - Near community amenities
Silverset - Scenic hillside homes
Stonebridge Estates - Modern development
We also serve nearby areas including Rancho Bernardo, Rancho Penasquitos, Scripps Ranch, and Carmel Mountain.
Why Fast Response Matters for Poway Homeowners
Damage gets worse every hour you wait. Water seeps deeper into walls. Mold spores multiply. Smoke odor becomes permanent. Fire residue corrodes metal and damages electronics.
Our damage restoration company in Poway exists to stop this progression. We arrive fast because we know that quick action saves you money and stress. The first 24 hours after damage occurs are the most critical.
That’s why we’re available 24/7/365. Disasters don’t wait for business hours, and neither do we.
Get Help Now from Poway's Trusted Restoration Company
Don’t let property damage control your life. Whether you’re dealing with water in your basement, mold in your bathroom, fire damage throughout your home, or sewage backup in your crawl space, American Response Team has the expertise and equipment to help.
Remember: The faster you call, the less damage you’ll face. We’re here for you whenever disaster strikes.
Contact us immediately for 24/7 emergency service.
Why Choose American Response Team for Biohazard Cleanup San Diego?
When disaster strikes your home or business, you need more than just a cleanup crew. You need a team who knows the stakes, the standards, and how to get your life back to normal fast.
24/7 Availability
Biohazard emergencies happen anytime. We respond immediately, day or night, throughout San Diego County.
IICRC Certified
Our technicians have professional IICRC certification in biohazard cleanup and follow the highest industry standards.
Compassionate Service
We understand these are traumatic situations. Our team treats every case with respect, dignity, and professionalism.
Insurance Expertise
Our Contractor Connection approval and Xactimate billing experience ensures smooth insurance claims processing.
Complete Safety Compliance
We follow all OSHA, EPA, and DOT regulations for biohazard cleanup and waste disposal.
BBB A+ Rating
We maintain the highest standards of customer service and professional conduct.
Advanced Equipment
Hospital-grade disinfectants, air scrubbers, and protective equipment ensure complete decontamination.
Partner Insurance Companies
We bill directly to insurance
WE Accept All Carriers
Need help understanding your policy? We’ll walk you through it.