Damage Restoration Company El Cajon - American Response Team
Property damage emergencies don’t wait for convenient times. That’s why our damage restoration company near El Cajon, CA provides 24/7 emergency services throughout the entire valley and surrounding San Diego County areas. We understand El Cajon’s unique challenges as an inland community.
El Cajon sits in a box-shaped valley 17 miles east of downtown San Diego. This location presents specific restoration challenges that our team is well-acquainted with. We’ve helped thousands of local families recover from water damage, fire damage, and mold problems across all 14.51 square miles of the city.
5.0
150+ Reviews
5.0
190+ Reviews
A+
Rated by BBB
El Cajon homeowners trust our damage restoration company
Local families choose our damage restoration company near El Cajon because we combine fast response times with genuine care for the community. Our BBB A+ rating and IICRC certifications show our commitment to professional restoration work throughout East San Diego County.
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
Kenway Hoey
Water Damage Remediation
This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn’t hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have “peace of mind.” Thank you, American Response Team.
Jessica Day
water damage services
Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did!
Maureen C.
water damage restoration
July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work.
Our Damage Restoration Service Coverage in El Cajon
Our damage restoration company near El Cajon serves the entire valley from the western borders near La Mesa to the eastern edges approaching Alpine. We maintain local crews and equipment to reach any neighborhood within 20 minutes of your emergency call.
El Cajon’s inland location brings unique restoration challenges. Summer temperatures often reach 15 degrees higher than in coastal areas, which affects how water damage develops and spreads. Winter rains can cause flash flooding in certain areas due to the valley’s drainage patterns.
We understand these local conditions. We know how mountain runoff affects properties near the eastern hills and how older homes in central neighborhoods respond differently to moisture problems. This local knowledge helps us work faster and more effectively than companies from outside the area.
The city’s mix of housing types, from 1950s tract homes to newer developments, requires different restoration approaches. Our leak detection services are especially valuable here, where hidden plumbing issues can develop in both aging infrastructure and modern construction.
Our Damage Restoration Services in El Cajon
Emergency property restoration requires immediate action and expert knowledge. Our damage restoration company El Cajon specializes in water damage restoration and comprehensive leak detection, critical services for El Cajon’s diverse housing stock and climate conditions.
When water damage strikes your property, time matters. Our certified technicians arrive quickly with industrial extraction equipment, moisture detection tools, and drying systems designed for our inland climate. We handle everything from burst pipes to appliance failures, always working to prevent secondary damage like mold growth.
Fire damage restoration is another key service our damage restoration company provides. El Cajon’s dry climate and occasional Santa Ana winds create fire risks that coastal areas don’t face. We handle smoke damage, soot removal, and structural repairs using proven IICRC methods.
Our flood restoration services help properties affected by El Cajon’s seasonal drainage challenges. Heavy winter rains can overwhelm storm systems, especially in lower-lying neighborhoods near Fletcher Hills and Bostonia.
Mold problems require quick action in our climate. We offer both professional mold inspection and complete mold remediation. El Cajon’s temperature fluctuations can create condensation issues that lead to mold growth if not addressed properly.
We also provide sewage cleanup, biohazard cleanup, and full property reconstruction when needed.
Why El Cajon Residents Choose Us
Expert Insurance Claim Handling
We work directly with insurance companies to make your claim process smooth and successful. We’re approved by Contractor Connection and use Xactimate software for accurate estimates that insurance adjusters trust.
We document all damage thoroughly, communicate directly with your insurance adjuster, and provide detailed reports that help maximize your coverage benefits. This approach often saves El Cajon homeowners significant out-of-pocket expenses. Many families find our insurance expertise invaluable during stressful times.
Learn more about average insurance payouts for water damage in California.
Quick Response Throughout the Valley
Emergency response speed makes a huge difference in restoration outcomes. Our damage restoration company near El Cajon positions equipment and crews strategically to reach any area quickly. Whether you’re in downtown El Cajon or the hills of Granite Heights, we typically arrive within 20 minutes.
Fast response prevents secondary damage that can double or triple repair costs. Our immediate emergency protocols include water extraction, moisture assessment, and area containment to stop damage from spreading to unaffected areas.
Advanced Restoration Technology
We invest in cutting-edge restoration equipment designed for our local climate conditions. This includes thermal imaging cameras for finding hidden moisture, specialized drying equipment for our dry inland air, and moisture meters calibrated for different building materials.
Professional equipment helps us complete restoration projects faster and more thoroughly than standard methods. This means less disruption to your daily life and better long-term results for your property.
Local Community Knowledge
As a local damage restoration company near El Cajon, we understand the unique characteristics of different neighborhoods. Properties in Fletcher Hills face different challenges than homes in Bostonia or Rancho San Diego. We’ve restored everything from older homes near downtown to newer construction in master-planned communities.
This neighborhood knowledge helps us predict potential problems and tailor our restoration approach accordingly. We know which areas experience specific types of damage and can work more efficiently because of this local expertise.
Neighborhoods and ZIP Codes We Serve in El Cajon
We provide complete coverage throughout the entire valley and surrounding communities. We serve all El Cajon ZIP codes including 92019, 92020, 92021, and 92022, plus adjacent areas in East San Diego County.
Central El Cajon: Downtown El Cajon and surrounding neighborhoods often feature older homes with unique plumbing configurations. Our damage restoration company El Cajon has extensive experience working with these properties and understands their specific restoration needs.
Fletcher Hills: This established community sits in the northern part of the city, with homes built primarily from the 1970s through 1990s. The area’s elevation and older infrastructure sometimes require specialized leak detection techniques.
Bostonia and Granite Hills: These neighborhoods feature a mix of housing types and ages. Our damage restoration company El Cajon regularly serves these communities and understands their specific drainage and moisture patterns.
Rancho San Diego: Located in the southern part of El Cajon, this area includes newer developments and established neighborhoods. Properties here often benefit from our advanced leak detection services due to their modern plumbing systems.
Adjacent Communities: We also serve areas like Crest, Dehesa, Harbison Canyon, and parts of Santee that fall within our service area. Each community has unique characteristics that our experienced technicians understand.
Notable landmarks in our service area include Grossmont College, Chaparral High School, Steele Canyon High School, and the various parks and recreational facilities throughout the valley.
Emergency Resources for El Cajon Residents
When property emergencies occur, knowing the right contacts saves valuable time. Always call 911 first for immediate fire, medical, or police emergencies.
Emergency Preparedness: California residents can access disaster preparedness information through Ready.gov and FEMA. These resources include guides specific to California’s earthquake, wildfire, and flood risks.
Get Help from the Leading Damage Restoration Company near El Cajon
Property damage emergencies require immediate professional attention. Our damage restoration company El Cajon provides expert service when you need it most. We’re available 24/7 for emergency calls throughout the valley and surrounding areas.
Our certified restoration technicians will assess your situation, explain the restoration process, and begin protecting your property immediately.
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