Damage Restoration Company San Diego - American Response Team
When disaster strikes anywhere in America’s Finest City, you need a trusted damage restoration company San Diego residents rely on around the clock. American Response Team provides comprehensive emergency restoration services throughout all 52 ZIP codes of San Diego, from coastal La Jolla to inland Mira Mesa and everywhere in between.
Our certified damage restoration company San Diego team understands the unique challenges facing this diverse metropolitan area. Whether you’re dealing with coastal flooding in Mission Beach, wildfire damage in Tierrasanta, or burst pipes in downtown high-rises, we have the local expertise and advanced equipment to restore your property quickly and thoroughly.
5.0
150+ Reviews
5.0
190+ Reviews
A+
Rated by BBB
San Diego homeowners trust our damage restoration company
San Diego homeowners and businesses choose our damage restoration company in San Diego because we’ve built our reputation on fast response times, expert craftsmanship, and genuine care for our community. Our BBB A+ rating and industry certifications reflect our commitment to excellence across every neighborhood in the city.
Excellent rating
Based on 204 reviewsTrustindex verifies that the original source of the review is Google. We had the best experience with Felipe. He was so quick to help mitigate our leak and start the process of getting our house put back together. He is quick to respond, efficient and so kind. Having a leak happen the week before the holidays was a nightmare but Felipe’s care, knowledge and professionalism made things so much better. Shea MooreTrustindex verifies that the original source of the review is Google. You certainly hope to never have to call somebody like this, but if you do, these people are pros. Filipe Immediately came out to my home and put my mind at rest. No one likes to go through this have their house flooded Drywall ripped out flooring ripped out, worrying about insurance companies, etc. where are you gonna get the money? It’s just quite a pain in the butt. However, these guys were top-notch professionals and my house is dry and the problem fixed. Thank you American response team. sincerely, Jim Lytle Jim LytleTrustindex verifies that the original source of the review is Google. After my hot water heater burst & leaked inside my house, my plumber recommended American Response Team. Felipe was extremely helpful & professional, explaining everything at every step of the water mitigation process. He came almost daily to check on the equipment & answer questions. All the moisture was successfully eliminated & now I am just waiting on repairs. I hope I won't their services again, but if I do I will definitely use this company. Great communication & professionalism! Krista TimberlakeTrustindex verifies that the original source of the review is Google. We had a leak in our attic and the AMR team was quick to provide an assessment of the damage and act to begin prevention of further damage. The team led by Felipe was nothing but great to work with. Felipe was very communicative every step of the way and was a true professional, and very friendly. If I have water damage again, AMR will be contacted immediately. Thanks again AMR team! GabeTrustindex verifies that the original source of the review is Google. Thank you the the awesome crew led by Christian who were first on scene to help us navigate a leak. Total professionals and good people! This is my second time using them for remediation, and would use them again and refer them to you. Best with your water troubles! Lane Macy KiefaberTrustindex verifies that the original source of the review is Google. Christian, Jesus, and the team did a fantastic job! Leandra BoysenTrustindex verifies that the original source of the review is Google. Felipe from American Response Team was amazing. He was very professional and explained everything ahead of time. He communicated throughout the process and coordinated everything. I felt I was in very good hands. A+ Constance MitchellTrustindex verifies that the original source of the review is Google. On the eve of a long-planned vacation, a leak in my roof (overhead plumbing) caused my family room ceiling to crash into the floor, causing a huge mess and no small amount of panic. Based on nothing more than good Google reviews, I called American Restoration and within 20 minutes, Felipe was there to assess the situation, develop a plan of action, call in help to clean up the mess, and make me confident enough to leave things in his hands while I enjoyed my trip. Communication was outstanding, and the job was done professionally and efficiently. beverly kanawiTrustindex verifies that the original source of the review is Google. From the first meeting to the end Felipe at American Response communicated the issues and their solutions very well and always kept me in the loop. He even coordinated with the plumber and was always available for questions. I greatly appreciated the time and care he took on my abatement project! Thank you Felipe! Jeannette FrenchTrustindex verifies that the original source of the review is Google. These folks were amazing! Best customer service I've ever had. They were on it every step of the way, late night phone calls and all. Kyle Mulleady
Excellent rating
Based on 205 reviews We had an excellent experience with American Response Team. After discovering a leak in the our bathroom we contacted ART. Christian and his team did an excellent job of identifying the problem, containing the issue and guiding us through the process. Moises was very helpful with handling insurance related activities and the business side of things. Jesus was awesome as project coordinator overseeing repairs, restoration and communicating with subcontractors. They all were very professional, respectful of our home and responsive to our needs. Great job! Cheryl M. American Response Team (ART) responds quickly and does good quality work. I had a leak in one of my ground floor bathrooms which damaged part of the wall and some of the flooring in a nearby hallway, and ART helped mitigate the water damage and replace the flooring. During the reconstruction process, a couple more leaks/water damage were identified in other parts of the house, along with some plumbing issues, that ART also dealt with quickly and effectively. We did have a misunderstanding regarding the extent of the flooring reconstruction. In my initial conversation with ART, they offered to replace ALL the flooring on my ground floor (so all the new flooring would match), but I declined this offer (knowing that this would cost more + be more disruptive to my tenants). I made clear that ONLY the damaged flooring should be replaced. ART then updated their plan/estimate in agreement with my request. However, at some point during the reconstruction process, a decision was made to replace ALL the flooring on my ground floor, including the undamaged flooring in the family room and kitchen. I was not notified about this change of plans, and only discovered it after all the repairs had been completed. Of course I was frustrated, and contacted the ART contractors to ask why the initial agreement had not been followed. ART explained to me that it is extremely common to replace all the flooring, once the insurance company is involved and sending reimbursement payments....which I understand, but I was still upset that our initial agreement wasn't followed. ART did help negotiate with my insurance company to get additional reimbursement payments sent to me, which I appreciate. However, in this case I would advise A) clearly defining what exactly needs to be replaced/repaired, and B) double-checking that the agreed-upon repair/reconstruction plan is being followed, especially once the insurance company is involved. Ben A. We had American Response Team to fix water damage caused by a leak in the wall. It wasn't a great situation to be going through, but I was happier going through it with them. Everyone I worked with was friendly and cared about getting my house restored. Lupita M. This review is long overdue. We had to call American Response Team at the end of last year for water damage caused by a leak in the wall. It was a stressful situation, but after I filed a claim with the insurance, they handled everything. Everyone on the team was very professional. We first met with Manny, who came back as many times as needed to dry the water-damaged area. The restoration crew, managed efficiently by Arturo, was hardworking and super friendly. Thank you, American Response Team! Claire T. Amazing from start to finish! Initial assessment, communication, customer service...ALL positive. HIGHLY RECOMMEND!!! Shout out to Director of Operations, Jimmy! Melissa G. We've had to call on American Response Team twice now--both times for the same general area in our home. The first time was about 2.5 years ago, and unfortunately, a new leak developed in the same area recently, this time coming from the toilet. Understandably, I was initially concerned that this might have been due to the original installation--perhaps a reused wax ring or something missed. However, I really appreciated how the owner, Will, handled the situation. He took the time to personally speak with me, look up our original file, and even went as far as sending photos from the original job showing that the wax ring installed was indeed brand new. That level of follow-through and transparency was very reassuring. Both times we've used them, their response time and communication have been excellent. They were professional, efficient, and respectful of our home. While I obviously hope I won't need their services again anytime soon, it's a relief to know that if I do, I'll be in good hands. Highly recommend American Response Team for their integrity and customer service. Samuel C. Outstanding and professional company!! highly recommend to anyone looking for water remediation, and the best part is that they also handle repairs . manuel c. July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work. Maureen C. Called with a concern of mold from a leak and Tony came out the very next day. He was on time, respectful, professional, knowledgeable, thorough with his inspection, and most importantly he was honest! He was straight up with his findings - which was way better than I anticipated. Jimmy also came out a separate time for another mold concern in our bathroom. He was all the things Tony was and also gave me some really great advice that didn't require me to hire them. It such a breath of fresh air to have quality companies like this still exist where they are there to help and not trying to take advantage of you! If you're in need of (possible) mold assistance, call these guys!! You'll be so glad you did! Jessica D. This review is in response to the business owner's comment from my previous post: Hello William, Thank you for your response. However, I won't be changing my rating because my husband and I don't agree with the things you said. If you think my previous review was incorrect or an attempt to slander your business, sue me. I can show proofs that everything I said was true. Let's break down the discrepancies: You mentioned the wood was out of stock, your team looked for suppliers and settle where to buy it. But we already found a supplier who held the wood for us. In fact, the reason we chose that specific wood was because it was available in stock, within our budgeted cost per sqft, and could have it delivered by Dec 26th. We called your team from the wood store and have them exchange information with the seller, this was done from our phone while we were in the wood store. Your team didn't follow through. We would've chosen another wood if what we choose wasn't available. Also, your team did forget to work in our bathroom. They didn't come back to fix it until we called to make complaint. The floor replacement was already done several days prior to that. The sink has pre-existing condition? It was perfectly fine pre leak for more than 8 years. Your team demo the vanity & left it in our backyard for almost two months. The sink didn't fell apart until your team came along. You mentioned "free of charge" repeatedly. Let's be real, American Response Team received close to 50k from our homeowners insurance claim payout. Your company was well compensated for the work but why are you making it sounds like they are done for free. We, the homeowners, are the one who had to dealt with the hassle and inconveniences when it come to water damage. The damage and repair disturbs our day to day lives for months. We were moving from air bnb to hotels for several weeks due to reconstruction, the change in living arrangements was very challenging for our two young children. Your team could've advised us not to move out of the house yet if they can't start work right away. We only moved out because we were told they would start work right away and could be done within 2-3 weeks. But turned out they just wanted us to sign a contract. After we vacate our house, your team took 5 weeks to complete the job. Our children would've loved to spend Christmas in our own house had we known they won't be doing much work in our house that week anyway. Thank you for the work but please be upfront about what's getting done and when it will get done, there were so many ways things could've been handled better in our situation. Julia M.
Kenway Hoey
Water Damage Remediation
This review covers the two water leaks at my condo during the past 4+ months. The water heater was replaced since I thought that it was leaking. About a week afterwards, I noticed that the carpet was very damp again. My plumber also noticed that the drywall adjacent to the water heater was very damp. He suggested that I call America Response to remediate the water damage caused by a leak from the upstairs condo. Christian from American Response set up fans with a dehumidifier for a four day dry out period. The reconstruction team from American Response removed the damaged drywall and observed the source of the leak from the upstairs water heater. The upstairs owner then presumably had the leaky pipe repaired. The reconstruction team did a fantastic job with the repairs (new drywall with insulation, retexturing with painting, and reassembly of affected cabinets and backsplash). American Response deserves a 5 stars rating in terms of communications and excellent work quality. Unfortunately, the repair didn’t hold, so I had to call American Response to deal with a repeat water damage control recently. They again responded quickly and dried out the walls and carpeting to prevent any growth of mold/pathogens. I highly recommend American Response to deal with any water damage scenarios quickly and professionally so that you can have “peace of mind.” Thank you, American Response Team.
Jessica Day
water damage services
Jimmy and Tony came out for 2 separate issues. Both were on time, very knowledgeable, thorough in their inspection, and very honest about their findings. They gave advice about how we could resolve the minor issues ourselves and didn’t require hiring them. This company is truly looking to help people and not just be hired for the money. If you’re looking for a knowledgable company with their honest opinion, call these guys! I’m so glad I did!
Maureen C.
water damage restoration
July 2024, pipe burst causing water damage to kitchen and 2 bathrooms. American Response Team handled the cleanup and repairs. 9 months later, work is complete. I would like to thank Moises Cibrian, Operations Manager, for coordinating the repairs. Thank you for your help and patience. In particular, however, I commend Arturo Meza, Project Coordinator. When things got dicey due to insurance issues, communication issues, work quality, etc., I could always count on Arturo to answer my calls for help in a matter of minutes. He was always able to resolve issues in a timely manner and keep me informed. Dependable, available, reliable, a true professional. And he kept me sane, seeing me through the entire process. Additionally, I want to thank all of the mitigation folks and vendors for their hard work.
About Our San Diego Service Coverage
As the premier damage restoration company in San Diego, we provide complete coverage across the city’s 342 square miles. Our strategic positioning allows us to reach any neighborhood within 20 minutes, from the beaches of Del Mar to the canyons of Scripps Ranch.
San Diego’s diverse geography creates unique restoration challenges that our damage restoration team knows intimately. Coastal areas face salt air corrosion and occasional storm surge flooding, while inland valleys experience extreme heat that can accelerate mold growth and structural damage.
Our comprehensive water damage restoration in San Diego is especially valuable given the city’s aging infrastructure in established neighborhoods and modern plumbing complexities in newer developments. We’ve restored everything from historic homes in Old Town to cutting-edge condos downtown.
Our Damage Restoration Services in San Diego
Emergency property restoration requires immediate response and specialized expertise. Our damage restoration company in San Diego offers comprehensive services designed to handle any disaster, with particular strength in emergency restoration services San Diego families and businesses depend on.
Water damage repair San Diego is one of our most critical services. San Diego’s climate and geography create unique water damage scenarios, from coastal storm damage to broken pipes in high-rise buildings. Our industrial-grade extraction and drying equipment works efficiently in our Mediterranean climate.
When fires threaten San Diego properties, our fire restoration San Diego team provides complete recovery services. We understand how coastal winds can spread smoke damage and how our dry climate affects restoration timelines. Our IICRC-certified technicians handle everything from small kitchen fires to major structural damage.
Flood damage repair San Diego services are essential during winter storm seasons when heavy rains can overwhelm drainage systems, especially in areas like Mission Valley and parts of downtown near the San Diego River.
Mold issues require specialized attention in our climate. We provide both professional mold removal San Diego and comprehensive mold remediation San Diego services. Our team also specializes in black mold San Diego detection and safe removal.
Additional services include biohazard cleanup San Diego for trauma scenes and hazardous material contamination throughout the metropolitan area.
Why San Diego Residents Choose Us
Comprehensive Insurance Support
We work directly with all major insurance providers to streamline your claims process. We’re Contractor Connection-approved and use Xactimate estimating software that insurance companies trust for accurate project pricing.
We handle all communication with your insurance adjuster, provide detailed damage documentation, and submit comprehensive reports that help maximize your coverage benefits. This expertise often saves San Diego property owners thousands of dollars in out-of-pocket expenses, making the restoration process much less stressful during difficult times.
Rapid Response Across All Districts
Emergency response time can determine the difference between minor repairs and major reconstruction. Our damage restoration company in San Diego maintains strategically positioned crews and equipment to reach any neighborhood quickly. Whether you’re in coastal Coronado or inland Poway, we typically arrive within 20 minutes of your emergency call.
Quick response prevents secondary damage like mold growth, structural weakening, or water migration to unaffected areas. Our immediate protocols include water extraction, moisture assessment, and damage containment to protect your property from further harm.
Advanced Technology and Equipment
Our damage restoration company in San Diego invests in the latest restoration technology designed for our local climate and building types. This includes thermal imaging cameras for detecting hidden moisture, specialized drying systems for high-humidity coastal conditions, and industrial dehumidifiers calibrated for our Mediterranean climate.
Professional-grade equipment allows us to complete projects faster and more thoroughly than standard methods. This means less disruption to your daily life and better long-term results for your San Diego property.
Local Community Expertise
As your local damage restoration company, we understand the specific characteristics of different neighborhoods and building types. Properties in coastal areas like La Jolla face different challenges than inland homes in Mira Mesa or high-rise condos downtown.
We’ve restored everything from Spanish Colonial Revival homes in Balboa Park to modern apartments in the Gaslamp Quarter. This diverse experience helps us work more efficiently and anticipate potential problems before they develop.
Neighborhoods and ZIP Codes We Serve in San Diego
Our damage restoration company San Diego provides comprehensive services throughout the entire metropolitan area. We serve all major districts and over 50 neighborhoods across the city’s extensive ZIP code system, including 92101 through 92199.
Coastal Communities: La Jolla (92037), Pacific Beach (92109), Mission Beach, Ocean Beach (92107), and Point Loma (92106) face challenges from salt air and storm damage. Our San Diego company excels at restoring these coastal properties.
Downtown and Urban Core: Downtown San Diego (92101), Hillcrest (92103), Bankers Hill, and Little Italy are high-density and commercial areas. We specialize in high-rise and historic property restoration here.
North County San Diego: Carmel Valley (92130), Scripps Ranch (92131), Mira Mesa (92126), and Rancho Penasquitos (92129) often have wildfire and drainage issues. Our company understands these inland community needs.
East County Areas: Tierrasanta, Serra Mesa (92123), and College Area require tailored approaches due to diverse terrain and housing. We successfully restore properties across these communities.
South Bay Coverage: Imperial Beach, Chula Vista, and National City are fully within our service area, ensuring consistent quality restoration across the entire metropolitan region.
Notable landmarks in our service coverage include Balboa Park, Mission Bay, Old Town San Diego, the Gaslamp Quarter, and the University of California San Diego campus.
Emergency Resources for San Diego Residents
During property emergencies, having the right contact information saves valuable time. Always call 911 first for immediate fire, medical, or police emergencies requiring first responder assistance.
State and Federal Resources: California residents can access disaster preparedness information through Ready.gov and FEMA, which provide guides specific to California’s earthquake, wildfire, flood, and other natural disaster risks.
Contact the Premier Damage Restoration Company San Diego
Property damage emergencies don’t wait for convenient times. Our damage restoration company in San Diego provides expert emergency services 24 hours a day, 7 days a week throughout the entire metropolitan area.
The sooner you contact our damage restoration company San Diego, the better we can protect your property and minimize overall damage costs. Don’t wait when water, fire, or mold threatens your San Diego home or business.
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